PUBLIC SERVICE ADMINISTRATOR

Job Requisition ID: 56061
Opening Date: 05/12/2026
Closing Date: 05/27/2026
Agency: Department of Human Rights
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: General Administration/Business Marketing/Labor/Personnel
Bilingual Option: None
Salary: Anticipated Starting Salary (effective 7/1/26): $8,571 a month: Full Range: $8,571-$12,651 a month
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Under administrative direction, manages a state-wide housing investigations unit, supervises a small to moderate staff of highly skilled professional personnel engaged in the investigation of charges of housing and other types of discrimination according to established policies; plans, assigns and reviews the activities of investigators; trains and advises staff in investigative methods and procedural guidelines; reviews and approves work products; evaluates work performance; provides motivation to staff as necessary.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

• Supervises and directs the activities of a professional staff engaged in the investigation of housing and complex non-housing charges.
• Develops management systems, monitors caseload management and guides staff to ensure that charges being processed through the unit are completed in a timely fashion and adhere to the contractual provisions of relevant federal agencies the policies and procedures of the Department and the statutory provisions of the Human Rights Act.
• Serves as working supervisor, assigns and reviews work, provides guidance and training to assigned staff, counsels staff regarding work performance, reassigns staff to meet day-to-day operating needs, establishes annual goals and objectives, approves time off, and prepares and signs performance evaluations.
• Provides staff with ongoing training in investigative and interviewing techniques, explains new laws or procedures affecting the Agency, coordinates formal and on-the-job training of staff, and holds regular group meetings with staff attorneys.
• Provides for the effective coordination of program activities with outside agencies and groups, speaks before interested groups regarding the Department in general and the specific responsibilities and activities of the Housing Unit.
• Attends and participates in weekly supervisors meeting.
• Participates in the hiring and promotion of staff by assisting with applicant interviews and offering input into the selection process.
• Performs other duties as assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.
• Requires prior experience equivalent to three years of progressively responsible administrative experience in a public or business organization

• Prefers at least two (2) years of supervisory experience.
• Prefers at least two (2) years of experience investigating civil rights, employment, or housing discrimination claims in a public or business environment?
• Prefers least two (2) years of experience working as a Human Rights Investigator III in the Fair Housing Division or experience working investigations under the Illinois Human Rights Act or through the procedures of the Housing and Urban Development (HUD) agency?
• Prefers a minimum of two (2) years of experience managing office practices, procedures, and programs.
• Prefers at least two (2) years of experience with Microsoft office suite, electronic case management programs or similar software systems.

• Completion of a background check and self-disclosure of criminal history.
• The ability to travel occasionally with the possibility of overnight stays.
• The conditions of employment listed here are incorporated and related to any of the job duties listed in the job description.

The Illinois Department of Human Rights (“IDHR”) is a state agency charged with the enforcement of the Illinois Human Rights Act ("Act"). The Act prohibits unlawful discrimination in Illinois with respect to employment, real estate transactions, financial credit, and public accommodations (including education). IDHR protects and guarantees the rights of all Illinoisans to be free from unlawful discrimination by receiving and investigating claims of unlawful discrimination. Moreover, the Act prohibits retaliation against a person who has opposed that which is reasonably and in good faith believed to be unlawful discrimination; prohibits the aiding, abetting, compelling or coercion of a person to commit a violation of the Act; and prohibits the willful interference with the performance of a duty or the exercise of a power by the Department or one of its officers or employees. At the forefront of protecting civil rights, IDHR welcomes all candidates for employment to apply for any position for which they are qualified. Join IDHR in its mission to secure an Illinois free from discrimination.

Work Hours: Monday-Friday, 8:30 am to 5:00 pm
Headquarter Location: 555 W Monroe St, Chicago, Illinois, 60661
Work County: Cook
Agency Contact: Shawna Lamsargis
Email: [email protected]
Phone #: 217-785-5114
Posting Group: Legal, Audit & Compliance

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]