Project Portfolio Manager

Strategic Operations Lead

12-month Contract-to-Full-Time

Hybrid in Richmond, VA

$80K-$120K

Role Summary

• The Strategic Operations Lead functions as the right-hand to the Director, supporting Electric Transmission Asset Management by driving operational alignment, project visibility, and execution across key organizational priorities.
• This individual will be responsible for designing, implementing, and managing a centralized system (“Telescope”) to track project progress, dependencies, and communication across teams—ensuring initiatives move forward efficiently, updates are synchronized, and leadership has clear visibility into progress.
• In addition to project tracking, this role will play a critical part in standardizing workflows, improving cross-team communication, and building scalable operational processes across engineering and operations functions.

Key Responsibilities

Leadership and Strategic Support

• Support leadership in coordinating strategic initiatives, organizational priorities, and cross-functional activities.
• Prepare structured updates, dashboards, and summaries to support leadership decision-making.
• Facilitate leadership meetings and working sessions, ensuring alignment and follow-through on actions.
• Act as a liaison between leadership and project teams to ensure consistent communication and accountability.

Project and Initiative Coordination

• Own and manage the Telescope system as the centralized source of truth for project tracking and status updates.
• Partner directly with project leads to ensure real-time, synchronized updates across initiatives.
• Track key milestones, deliverables, risks, and dependencies to maintain visibility into major initiatives.
• Maintain situational awareness across active initiatives and proactively communicate progress, risks, and upcoming milestones.
• Coordinate activities across engineering teams, operations, supply chain, and vendors.

Operational and Administrative Coordination

• Coordinate onboarding logistics for contractors, interns, and new employees, while enhancing and formalizing onboarding workflows.
• Manage travel planning, meeting coordination, and event logistics supporting leadership activities.
• Maintain organizational documentation including team structures, operational records, and process documentation.

Business Operations Support

• Support SAP-related activities such as purchase requisitions, invoice coordination, and basic cost tracking.
• Assist with coordination between project teams and supply chain partners for contracts and vendor engagements.
• Help streamline information gathering and approval workflows for purchase orders (POs) to reduce delays and improve efficiency.

Process Improvement & Standardization

• Identify and drive opportunities to improve organizational coordination, workflow efficiency, and cross-team visibility.
• Lead efforts to standardize processes, particularly around:
• Purchase order (PO) management
• Project tracking and reporting
• Communication and status update frameworks
• Develop and document scalable operating procedures and best practices.
• Interview stakeholders and project leads to define and implement consistent communication standards.
• Train project leads and team members on structured reporting, system usage, and communication expectations.

Knowledge, Skills, and Abilities (KSA)

• Strong organizational and planning skills with the ability to manage multiple priorities and initiatives simultaneously.
• Ability to synthesize information from multiple sources and translate it into clear summaries, updates, and action items.
• Demonstrated ability to coordinate activities across multiple teams within a complex organization.
• Experience building or improving project tracking systems, workflows, or operational processes.
• Strong written and verbal communication skills with the ability to interact effectively with leadership, technical teams, and external partners.
• Ability to exercise independent judgment and operate effectively in a fast-paced environment with minimal supervision.
• High level of professionalism, discretion, and situational awareness when supporting leadership activities.

About Us:

• At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our Workforce Transformation program.

EEO Statement:

• Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.