Project Field Service Specialist

Who is Mosaic? Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are companies with high expectations and forward-thinking philosophies. Together as a team we deliver for those results to our clients every day. Mosaic is not about standing out from the crowd - we lead it!  

We are currently looking for outgoing, enthusiastic, motivated and responsible individuals to join our team. The primary purpose of this position is to plan, carry-out, evaluate and accomplish various tasks relative to the handling of our client’s medical kiosk host sites.  Request, receives, examines, identifies, segregates, stores, delivers, and properly the hyper care of the onsite care of our client. 

Is this you?

• Are you a conversation starter, energetic, and a people-person who can start a conversation with almost anyone you meet?
• Can you actively engage with health professionals and their staff? 
• Do you recognize and embody the importance of professionalism and outstanding customer service?
   

If you answered yes to these questions and meet the below qualifications, we want to talk to you about a great position on our team! We offer a competitive pay along with the chance to work with other great individuals!

Salary is $66,280.50 - One-time bonus of $2000 paid out at the end of employment.

Things to know:

• Mileage is reimbursed at full IRS rate ($.70/mile) roundtrip
• One-time bonus of $2000 paid out upon completion of work and meeting all expectations (EOY)
• $75/month reimbursement in expenses ($50 cell, $25 internet)
• Expect to be in-field 4 days a week, with 1 remote work day. 
  • Typical workday is M-F, 9-5 or 8-5, but can flex up. 
  • Will likely visit 10-15 sites per day, but the schedule will be based on transit time between sites AND expected length of visits
  • Routing will be preplanned and mapped out by the MED-Project team so the schedule should be set when we start.

There will be overnight travel required with per diem reimbursement and a company credit card to cover any field expenses.
If you answered yes to these questions and meet the below qualifications, we want to talk to you about a great position on our team! We offer a competitive pay along with the chance to work with other great individuals! 

• Conduct outreach, recruitment, and relationship management with kiosk host sites through cold calling, site visits, and ongoing engagement.

• Evaluate, recruit, and onboard eligible host sites in support of product stewardship programs (EX: medication, sharps, inhaler).

• Coordinate kiosk installations with vendors and host sites, ensuring compliance with safety protocols and program requirements.

• Perform functional inspections, audits, troubleshooting, and ongoing support of kiosk host sites.

• Manage take-back events and oversee on-site personnel.

• Orient and support kiosk host site managers, including representatives from law enforcement, pharmacies, medical offices, clinics, and hospitals.

• Distribute and support mail-back materials and stations as needed.

• Provide marketing and informational materials (flyers, posters, signage, POS materials) to current and prospective sites.

• Ensure all required documentation is complete, accurate, and compliant.

• Capture and report program data to support internal and external reporting requirements.

• Provide regular progress updates to meet project objectives and timelines.

• Overnight travel. Could be extensive, including overnight stays (up to 3–4 nights per week) for weeks at a time.