2-5 Years of Experience. Serves as the liaison between the customer community and the software development team via clearly documented functional, system and process requirements.
Works with clients to obtain requirements through interviews, document analysis, surveys, site visits, business process descriptions, workflow analysis and use cases.
Evaluates the information from those multiple sources to develop an understanding of the client's business requests and needs and translates them into application and operational requirements.
Requires excellent verbal and written communication skills and the ability to lead a project or group.
Manager would prefer someone with program management experience-someone who has done a project or program support role. Preferably someone who worked in a regulatory environment or utility. Undergrad degree is preferred but would substitute YOE.
Targeting 2-5 years as a Program Manager, Program Specialist, Program Support or Junior PM
-This person will be supporting a unique mix of programs; one Energy Efficiency, and two Discount Programs