Program Specialist - Digital

The Program Specialist – Digital plays a key role in providing library patrons with access to digital resources, technology instruction, and electronic support services. Under the supervision of the Branch Librarian, this position is responsible for designing, implementing, and evaluating instructional programming related to digital literacy, computer skills, and use of library technology. This role serves a diverse population across all age groups and supports library operations through user assistance, staff training, and collaboration with internal task forces and community partners.

Program Development & Delivery:

• Design public programming focused on technology education, digital media, and electronic resources.
  • Provide individualized and group instruction to patrons using the library catalog, databases, Microsoft Office, e-borrowing platforms, and electronic devices such as tablets, e-readers, and smartphones.
  • Assist users of all ages with computer troubleshooting, basic digital literacy, and general library inquiries in person, by telephone, and by email.

Community Outreach and Collaboration:

• Promote awareness and usage of library digital services through training and outreach.
• Participate in the planning and execution of additional public events and learning workshops tailored to various age groups and ability levels.

Technology Integration & Staff Collaboration:

• Keep current with emerging technologies relevant to library services and digital literacy.
• Serve on the Library IT Staff Task Force piloting new digital initiatives.
• Support internal training sessions for staff related to new technologies or systems.

Program Administration & Data Management:

• Track and report program participation, feedback, and data as required.
• Monitor and track budgets.
• Maintain organized and accurate records of program activities, materials, and outcomes.
• Evaluate program outcomes and adjust content to enhance service delivery.

PHYSICAL REQUIREMENTS:The Program Specialist must have good vision and hearing with or without correction. The role requires extended periods of walking, standing and handling materials. Additionally, the position requires the ability to lift up to 30 pounds occasionally and 10 pounds frequently. The capacity to push a fully loaded book cart and perform tasks that involve reaching above shoulder level, bending, and squatting is vital. The role also involves the ability to drive a standard-size van for outreach and program activities.

ENVIRONMENTAL CONDITIONS AND WORK HAZARDS:Most of the work takes place inside a climate-controlled building, in both sedentary and standing positions. Some areas of the library may have high dust levels, which could trigger allergic reactions. The work involves frequent use of a computer and other equipment, which may lead to vision or hand/arm strain. The role involves frequent interaction with the public in a dynamic and busy environment.

SUPPLEMENTAL INFORMATION:

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.

EMERGENCY RESPONSE/RECOVERY ACTIVITIES:

County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment,County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by theCounty Administrator. During these types of events, County employeesmay temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.

ADA STATEMENT:

A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

EEO STATEMENT:

St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply.

Candidates should possess a solid foundational background that demonstrates their ability to engage with the responsibilities of the role effectively.

• Graduation from an accredited two (2) year college or university in computer science or related field required. Four (4) year degree is preferred. Relevant experience, training or technical certifications may substitute for preferred college degree.
• At least three (3) years of combined work experience in a library, school, or instructional and outreach settings including program planning and implementation.
• Proficiency in MS Windows, Office Suite, Internet usage, and common library software applications.
• Strong knowledge of digital resources, including e-book platforms, online catalogs, and mobile technology.
• Strong communication skills, both oral and written, with the ability to present information in an organized and clear manner with people of all ages and backgrounds.
• Must possess and maintain a valid Florida driver’s license with a good driving record.

Pay Grade G08

Driving Position – Operating County vehicles and/or equipment is a primary function of this position.

PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 2 background screening which includes fingerprinting.