Program Manager

Overview

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Our Product team leads the direction, coordination, output, quality, and enhancements to PowerSchool’s product portfolio. This dynamic, multi-functional team ensures the effective rollout of new products across the platform, packages and positions products to appeal to consumers, and helps set the future direction and pace of innovation in our organization.

Responsibilities

The Program Manager drives execution and operational consistency across key Product organization initiatives. This role brings structure, visibility, and accountability to cross-functional programs by owning coordination across people, processes, systems, and data.

This is a generalist Product Operations role that blends program ownership, systems management, enablement, and continuous improvement. The scope includes managing priority programs (e.g., SAP / EOL, Pricing Council, SLT initiatives), maintaining supporting systems and reporting, and reinforcing consistent ways of working across Product. Program ownership and focus areas will evolve based on organizational priorities.

Program Ownership & Execution

• Own execution of high-priority, cross-functional programs including Pricing Council, SAP / EOL (Sustaining Application Planning), SLT programs, and other Product Ops priorities
• Serve as the product-facing lead for SAP / EOL, maintaining product-level plans and coordinating closely with the Customer Transitions Office
• Support SLT → ELT forums and SLT workspace reporting to ensure alignment, visibility, and follow-through on priorities
• Coordinate Pricing Council operations, including SKU tracking, decision logging, audits, and process improvements (e.g., tooling transitions)
• Define success metrics and track outcomes for key programs, ensuring progress ties to business impact
• Manage other high priority Product Ops programs based on business need

Systems, Tracking & Compliance

• Manage systems that support Product Ops work (e.g., SLT Command Center, Confluence spaces)
• Maintain accurate program tracking (plans, status, dependencies) and ensure visibility into progress, risks, and gaps
• Monitor compliance with operating expectations (e.g., updates, deliverables, cadences) and drive follow-up where needed
• Ensure data quality and consistency across systems; partner with BI and leadership reporting needs

Leadership, Communication & Enablement

• Prepare clear, concise updates, briefings, and readouts for Product leadership, SLTs, and ELT forums
• Capture decisions and ensure alignment across Product, Engineering, GTM, CX, and Finance
• Own enablement for Product team processes, tools, and expectations, including onboarding and transition support for new resources
• Enable Product leaders to focus on strategy by reducing operational friction and improving clarity

Process & Continuous Improvement

• Establish and evolve processes and best practices to improve consistency across product teams
• Identify risks, blockers, or inefficiencies and drive resolution with clear recommendations
• Improve templates, workflows, and tools to streamline execution and reduce manual effort

Qualifications

• 4–6 years of experience in program management, project coordination, operations, or administrative roles
• Bachelor's Degree or comparable experience
• Strong program management experience in a cross-functional SaaS environment
• Ability to bring structure, accountability, and momentum to complex initiatives
• Comfort operating across systems, data, and processes—not just project coordination
• Excellent communication and stakeholder management skills, including working with senior leaders
• High attention to detail with a bias toward action and continuous improvement
• Experience with Jira, Confluence, or similar tools preferred

Compensation & Benefits

PowerSchool offers the following benefits:

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
• Flexible Spending Accounts and Health Savings Accounts
• Short-Term Disability and Long-Term Disability
• Comprehensive 401(k) plan
• Generous Parental Leave
• Unrestricted paid time off (known as Discretionary Time Off - DTO)
• Wellness Program, including ClassPass & Employee Assistance Program
• Tuition Reimbursement
• Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $94,000 - $132,600 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.