Program Manager (Business Intelligence Team Manager)

JobSummary

This position is located in Management Services. This Service Unit is responsible for providing essential management support services throughout the Air Traffic Organization (ATO). These services include customer strategy, labor and employee development, people services and financial services.

LowGrade

K

HighGrade

K

PromotionPotential

NA

SubAgencyName

Air Traffic Organization, Management Services (AJG), Data Science & Analytics Team, AJG-0

OrganizationCodes

TD/TD03

Relocation

False

HiringPath

• fed-internal-search

MCOTags

TotalOpenings

1

AgencyMarketingStatement

At the FAA, the sky is not the limit—it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviation's footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

TravelCode

1

ApplyOnlineUrl

https://jobs.faa.gov/Login/Apply

DetailStatusUrl

https://jobs.faa.gov/Login/Apply?status=1

MajorDuties

• The Program Manager serves as the manager of a cross-functional team responsible for conducting historical and predictive trend analysis, integrated products, and work activities that directly impact the tactical and strategic objectives of the ATO; and often impact the objectives of the FAA as a whole. Duties typically include: strategic planning, communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance of organizational units, managers and employees, coaching and developing staff and organizational capabilities, approving leave, and taking, recommending or approving corrective/disciplinary action, as appropriate.Knowledge of program management to integrates work of multiple organizations to meet strategic goals of the organization and the FAA, participates in strategic planning for the FAA, and makes commitments (program, budget etc) for a major organization. Organizes programs and activities in accordance with the mission and goals of the organization. Develops new programs to support the strategic direction of the organization. Defines, acquires, allocates budget, staff, and other resources to accomplish objectives for multiple organizational units/projects/programs and across multiple functions and/or disciplines. Monitors progress to ensure program milestones are being met across the various projects and programs. Ensures deliverables are aligned across the projects in the program. Directs subject matter experts (SME) who specialize in the development of new and innovative approaches, methodologies, techniques and process improvements, e.g. Business Acumen and analytics. Manages multi-level organizational teams responsible for evaluating the relationships between major program changes and status of organizations, through partnership with ATO Analysts and SME to create actionable products that provide predictive and prescriptive analytics to enable informed management decisions. Applies a detailed knowledge of the technical aspects of the work that is directed, and applies a thorough understanding of the principles of management and strategic planning, and the ability to integrate the work of multiple organizational units/projects/ programs to accomplish mission objectives. Directs teams in supporting ATO groups in conducting requirement interviews, analyzing documents, and drawing connections so that ATO lines of business are able to develop clear business decisions and formulate processes using task and workflow analysis, i.e. Business Analysis Body of Knowledge (BABOK) baseline standards. Develops an evaluation method to assess program strengths and identify areas for improvement. Evaluates multiple sources to resolve conflicts and differentiate between actual and required user needs while effectively communicating with internal teams and external organizations to deliver functional requirements. Possesses detailed knowledge of qualitative and quantitative methods of assessing and analyzing programs, management and business operations to provide guidance to subordinate managers and staff in resolving problem that may involve data or systems analysis to determine causal factors, without the intervention of higher level management except where ATO or FAA-wide interests are at stake. Develops and approves solutions to current and anticipated problems which cross organizational lines and disciplines. Has broad discretion to ensure the alignment of all projects/ programs with the short and long-term objectives of AJG and the ATO. Communicates with internal and external Lines of Business (LOB), i.e., management at the Senior Executive, SU and SA level. May represent the ATO and SU organizations as a primary point of contact for policies and procedures or other project/program purposes. Has the authority, within guidelines, to make commitments for the AJG, to establish new policies/procedures, and to make exceptions.

Education

Education cannot be substituted for experience.

Requirements

We are not accepting applications from noncitizens.

Evaluations

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

HowToApply

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.

WhatToExpectNext

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

RequiredDocuments

ALL applicants MUST submit the following: (1) resume with complete work history; and (2) a copy of your most recent SF-50 (Notification of Personnel Action). http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.For guidance on how to create a Federal resume, visit Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents. Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

Benefits

BenefitsUrl

http://www.faa.gov/jobs/working_here/benefits/

OtherInformation

We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor. In lieu of providing a narrative response in the text box listed below each Managerial Selection Factor, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate. Unless previously completed, the incumbent must satisfactorily complete a 1-year probationary period to remain in this supervisory or managerial position. Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical; or (4) priority grouping referred to the selecting official for selection consideration. Some, all, or none of the applicants may be interviewed. This Level 6 (High Risk; Public Trust) position requires favorable adjudication of a Background Investigation (BI) background investigation prior to appointment, unless a waiver is obtained. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

02

AnnouncementClosingType

01

AgencyContactEmail

jamie.k.leja@faa.gov

AgencyContactPhone

1 (202) 267-8715

PreviewQuestionnaireurl

https://jobs.faa.gov/Preview/98166

SecurityClearance

Other

DrugTestRequired

False

AdjudicationType