Program Manager - Automation-Remote

Mayo Career Site US
Rochester, MN

The Program Manager owns portfolio and project management of the Finance Shared Services pillar and is accountable for ensuring the pillar invests in highest-ROI work and delivers it predictably. This role runs intake, scoring, prioritization, and portfolio governance across the Finance Shared Serves departments in scope; manages the multi-project delivery plan; and protects the pillar's capacity for the initiatives with the strongest value cases. The Program Manager is the discipline layer between strategy and delivery, turning a steady stream of demand into a sequenced, ROI-ranked portfolio that Finance leaders trust. 

Key Responsibilities:

  • Own the pillar's portfolio end-to-end: intake, scoring, prioritization, sequencing, capacity planning, and lifecycle reporting. 
  • Operate a structured, ROI-led prioritization model using standardized rate cards, value levers, and the program's ROI calculator; ensure every initiative carries a defensible business case before it consumes pillar capacity. 
  • Partner with the Director and Finance leaders to set portfolio thresholds (minimum ROI, payback period, strategic value) and enforce them at intake and stage gates. 
  • Track realized vs. forecasted ROI through go-live and post-implementation; close the loop on value realization and feed lessons learned back into prioritization. 
  • Identify and drive continuous improvements to how the pillar operates, scales, and reports.
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