Program Director, Fire Training

DEFINITION:

To lead the Fire Training programs for Cape Fear Community College. Ensures compliance with the North Carolina Office of the State Fire Marshal (OSFM) standards. Manages full and part-time faculty and non-faculty staff. Develops and fosters partnerships and relationships with both internal and external stakeholders with the purpose of ensuring that the communities within New Hanover and Pender counties are provided exceptional training opportunities. This position manages a $500,000+ budget and requires the oversight of a multi-million fire training facility and equipment, to include; utilization, equipment, maintenance, and compliance with applicable standards and guidelines, including but not limited to NFPA Standards, OSHA regulations & CFCC Training CenterStandard Operating Guidelines. The Program Director serves as a faculty member responsible for instruction, program oversight, administrative leadership, and industry partnership development. This includes developing curriculum, delivering instruction, managing program accreditation and compliance, and aligning program goals with the training needs of fire agencies and industry standards.

SUPERVISION RECEIVED AND EXERCISED:

• Receives administrative direction from the Public Safetydepartment chair.
• Responsible for oversight of all Fire Training Programs.
• Exercises direct supervision over full-time, part-time, and contractual faculty, professional, and administrative staff.

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Assume management responsibilities for activities of the Fire Training program.
• Manage and participate in the development and implementation of strategic goals, objectives, policies, and priorities for assigned programs.
• Oversee and coordinate with certifying and affiliated agencies and associations for the Fire Training program, i.e., NC Department of Emergency Management, Office of State Fire Marshal; NC Department of Insurance, Code Officials Qualification Division.
• Manage all aspects of the accreditation process.
• Recommend, within departmental policy and guidelines, appropriate service, and staffing levels; recommend and administer policies and procedures.
• Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods, and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationship; identify opportunities for improvement and review with the Public SafetyDepartment Chair; implement improvements.
• Select, train, motivate, and evaluate personnel; provide or coordinate professional development and certifications; work with employees to correct deficiencies; implement discipline and termination procedures.
• Plan, direct, and participate in the instruction for the Fire Training program; develop supplemental materials and tests; maintain accurate records of student attendance and performance.
• Manage and participate in the administration of the Fire Training programs annual budget; direct the forecast of funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; direct and implement adjustments as necessary.
• Serve as liaison for the Fire Training programs with other college departments, divisions, and present staff reports and other necessary correspondence.
• Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to continuing education programs, policies, and procedures as appropriate.
• Ensure that State licensing, certifications and all other requirements are met through compliance with mandates of the Office of State Fire Marshal; NC Department of Insurance, Code Officials Qualification Division, and NC Department of Emergency Management.
• Oversee and participate in the assessment of students to determine course needs to graduate; oversee and participate in the examination of transcripts and other documents as appropriate.
• Counsel students and parents on student assessment and options available for the learning process; assist students in establishing goals and planning for their attainment.
• Supervise, coordinate and oversee development of classes in various locations; oversee classes to ensure adherence to mandated regulations.
• Plan and coordinate Fire Training staff and/or instructor workshops; make presentations at various meetings and workshops on continuing education Fire Training matters.
• Supervise instructors in the preparation and development of class materials including rationale, syllabus, outlines, and lesson plans.
• Recruit, interview, evaluate and hire instructors for the Fire Training program; develop and draft instructor contracts and necessary materials for continuing education instructors; review and approve travel requests.
• Oversee collection and submission of registration forms, fees, class rosters, pay and attendance sheets and other documentation as required; participate in pre-registration and registration as necessary.
• Assure compliance with current reporting guidelines to assure FTE funding accuracy.
• Participate in the development of advertising activities for continuing education programs.
• Assess material, supply, and equipment needs for the Fire Training program; approve requisitions for the ordering of supplies; maintain an inventory of equipment and supplies.
• Oversee the submission of documentation to certifying agencies – Office of State Fire Marshal; NC Department of Insurance, Code Officials Qualification Division, and the NC Department of Emergency Management.
• Promote relationships with agency partners and first responder associations.
• Oversee scheduling, maintenance – of equipment and facilities, documentation, budgeting coordination with partnering agencies on utilization, procedures, guidelines, acceptable practices.
• Oversee budget and expenditure of grant funds for fire and rescue training.

Other Important Functions:

• Provide staff support to a variety of boards and committees; attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of fire and rescue training.
• Respond to and resolve difficult and sensitive student, faculty, and staff inquiries and complaints.
• Perform other related duties and responsibilities as assigned

QUALIFICATIONS:

Knowledge of:

• Operational characteristics, services and activities of a comprehensiveFire Trainingprogram.
• All aspects of accrediting agency requirements and processes.
• Organizational and management practices as applied to the analysis and evaluation of programs,policies, and operational needs.
• Modern and complex principles and practices ofthe Fire Trainingprogram development and administration.
• CFCC service area and target audience needs.
• Educational program theory, principles and practices and their application to a wide variety of activities.
• Principles and procedures of educational instruction and training.
• Methods and techniques of classroom and practical instruction related to the fire/rescue training area.
• Operational characteristics of instructional equipment and tools used in the classroom or practical setting.
• Pertinent guidelines of the certifying agencies forfire and rescue trainingpersonnel.
• Advanced principles and practices of budget preparation and administration.
• Principles of supervision, training and performance evaluation.
• Pertinent Federal, State, and local laws, codes and regulations, including but not limited to certifying agencies guidelines/regulations, NFPA Standards for training and fire training facilities and OSHA regulations.
• Modern office procedures, methods and computer equipment.
• Marketing theories, principles and practices and their application to a wide variety of FireTraining services.
• Current trends, research findings and developments in Fire Training.

Ability To:

• Manage, direct, and coordinate the work of supervisory, professional, and technical personnel.
• Select, supervise, train and evaluate staff.
• Provide administrative and professional leadership and direction for the Fire Training program.
• Assure compliance required rules and regulations for State of North Carolina certification of courses.
• Recommend and implement goals, objectives, and practices for providing effective and efficient educational services.
• Deal effectively with students of varying ages from a wide range of socioeconomic backgrounds.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work including college staff and various government officials, certifying agencies and affiliated associations, community groups, and the general public.
• Interpret and apply Federal, State and local policies, procedures, laws and regulations.
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Independently perform classroom and laboratory audits of activities in the Fire Training program.
• Research and develop new courses and instructional programs for fire personnel.
• Maintain effective audio-visual discrimination and perception needed for:
  1. Making observations
  2. Reading and writing
  3. Traveling to various work locations
  4. Communicating with others
  5. Operating assigned equipment
  6. Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  1. Standing or sitting for extended periods of time
  2. Traveling for various work locations
  3. Operating assigned equipment
  4. Handling varied tasks simultaneously
  5. Bending, stooping, climbing, or lifting up to 50 pounds
• Maintain mental capacity, which allow the capability of:
  1. Making sound decisions
  2. Evaluating the effectiveness of programs and people
  3. Responding to questions
  4. Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:

Minimum Education/Training:

• AnAssociate’s degreein a public safety or related field and at least fiveyears experience related to the duties of this position, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above; and possess and maintain industry credentials commensurate for the position.
• Current certification as a Firefighter Level II and Fire Instructor Level II (Firefighter & Proctor Qualification) with the NC Department of Insurance Fire Commission.
• School Director qualification with the NC Office of State Fire Marshal (NOTE: Must obtain within six months of employment if not qualified.)

Minimum Experience:

• Minimum ofthree yearsof supervisory experience is required.
• Minimum of two years of public safety or related teaching experience is required.
• Experience in facilitating first responder interagency events to include social media outreach.
• Excellent written, verbal and interpersonal communication skills.
• Proficient in MS Office.
• Participation in community outreach experiences/events for first responders.

Preferred Education/Training, Experience, Skills:

• Bachelor’s degree in a public safety or related field.
• Ten years of work experience within a fire department.
• Five years of supervisory experience within a fire department.
• Experience inNC Community Collegecontinuing educationprogram management.
• Experience with emergency management, disaster management, weather related systems, NIMS and ICS systems.

Special Instructions to Applicants:

• Possession of or ability to obtain a Valid North Carolina driver’s license
• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
• Applicants who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.
• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.