Product Metallurgical Engineer

The Product Metallurgist is a tenured quality professional with a deep understanding of the product flow through the Tennessee Operations plant and through customer operations. The Product Metallurgist is responsible for product specifications, product qualifications (including new products), and overall product quality. This position reports directly to the Quality Manager.  

Primary Responsibilities include but are not limited to: 

• Interface with the Commercial, Application Engineering, and Field Service groups as the product single point accountability (SPA) and provide excellent customer service support. 
• Work with the appropriate Process Manager to determine/drive root cause solutions for corrective actions (CAR) issued to them by customers, and work with the Process Managers/production areas to implement area CAR and update process control points/variables as needed.
• Ensure critical and key product characteristics are in control and capable.
• Support business objectives related to Safety and waste elimination (accident prevention, product recovery, and optimal flow path, )
• Maintain the overall QFD, CP, and FMEA and linkages between the customer’s needs and process.
• Customer specification review and Material Master accuracy – “the recipe”.
• Drive and manage both customer and internal projects for technical changes to the product or process sources, pretreat systems, internal and external product efficiency changes, equipment qualifications, and new business opportunities.
• Mentor, train and assist plant-based metallurgists, Quality Process Leaders, Technical Assistants, Area Coordinators and Superintendents, and plant Lead Team members.
• Drive and lead product performance problem-solving teams across multiple disciplines. 
• Resolve customer quality issues efficiently and negotiate/process claims.
• Support Arconic Tennessee Quality Management System and maintenance of ISO 9001 and IATF 16949.