Process Optimization & Integration Lead

U.S. Bank National Association
Minneapolis, MN

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is undertaking a critical evolution in how enterprise risk management operates—reducing complexity, strengthening execution discipline, and ensuring the organization can meet increasing regulatory and business expectations with clarity and efficiency. The Process Optimization and Integration Lead is an enterprise‑facing role within the Risk Management Chief Administrative Office (CAO), charged with driving material simplification across RM&C. This leader will partner closely with Risk and Business Line leaders to eliminate redundancy, streamline governance, optimize lines of defense, and accelerate outcomes that matter. This role is ideal for a seasoned leader who brings deep risk and control fluency, enterprise transformation experience, strong executive presence, and the credibility to lead change in a highly regulated environment.

CORE RESPONSIBILITIES

  • Identify opportunities to simplify administrative and governance activities, reducing redundancy and improving efficiency across forums, documentation, and decision practices.
  • Work with first and second line of defense leaders to assess processes and controls, supporting thoughtful streamlining where appropriate.
  • Clarify roles and responsibilities across the three lines of defense to enable stronger alignment and shared prioritization.
  • Assess functional overlaps and duplicative activities, supporting decisions related to process consolidation, capacity reallocation, and targeted automation.
  • Support simplification of non-financial risk programs by aligning approaches and reducing unnecessary controls.
  • Improve cross-functional interfaces with lines of business, finance, and other partners to improve coordination and execution.
  • Partner with first line risk leaders on shared enterprise initiatives such as controls rationalization, centralized testing, and resiliency efforts.
  • Establish consistent delivery standards, tools, and reporting practices in coordination with the CRO Office and reporting teams.
  • Collaborate with PMO partners to support tracking, reporting, and assessment of operational initiatives and potential overlaps.
  • Support business readiness and integration planning to enable effective adoption of program outcomes.
  • Monitor execution progress and surface early indicators of delivery or integration risk.
  • Ensure program delivery aligns with regulatory expectations and documented commitments.
  • Partner with Regulatory Affairs on remediation governance and capacity deployment.

PREFERRED SKILLS/QUALIFICATIONS

  • Senior executive (SVP‑level or equivalent) experience leading enterprise‑wide transformation, operating model redesign, or large‑scale process optimization within a complex, highly regulated financial institution
  • Deep expertise in risk management, compliance, governance, and control environments, with strong understanding of regulatory expectations and remediation execution
  • Demonstrated ability to influence and partner with senior executives across independent risk, lines of business, finance, and corporate functions
  • Proven track record of delivering measurable outcomes, including simplification of governance, control rationalization, cost efficiency, and capacity reallocation
  • Experience driving change across the three lines of defense, including clarifying roles, reducing duplication, and improving decision effectiveness
  • Strong strategic and analytical orientation paired with hands‑on execution discipline; able to move from diagnosis to action in ambiguous environments
  • Exceptional executive communication skills, including preparation of materials for regulators, boards, and senior leadership forums
  • Bachelor’s degree required; advanced degree (MBA or equivalent) preferred, or comparable executive experience

LEADERSHIP CAPABILITIES

  • Builds Teams and Talent: Embraces developing talent; builds and develops teams; strengthens organizational capabilities via talent
  • Drives for Results: Drives execution, continuously improves the core, and reallocates resources at pace
  • Disrupts & Challenges: Creates possibilities from new and innovative thinking; generates disruptive change; leads change
  • Leads Innovation: Encourages innovative thought; challenges the status quo; scales and invests in new ideas
  • Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $193,035.00 - $227,100.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

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