Principal Solutions Architect

Our client is looking for a dynamic Principal Solutions Architect – Wireless Routers & Specialized Mobility to join their team.

Role Overview

ConnectUs is seeking a customer-facing, technically credible, and commercially minded leader to own and scale our Wireless WAN (WWAN), router, and specialty device portfolio.

This role sits at the intersection of solutions architecture, sales enablement, and thought leadership. You will serve as the internal and external authority on wireless routers, WWAN connectivity, laptops, rugged/mobile computing, and wireless scanning solutions — while actively driving revenue through pre-sales support, deal strategy, and post-sales expansion.

This is not a pure sales role, nor is it a back-office architect.

You are the quarterback who:

• Enables the sales team to win complex deals
• Architects bundled repeatable solutions
• Engages with customers, carriers, and partners to build credibility and drive new opportunities, increase revenue and gross profit
• Creates technical content that positions ConnectUs as the trusted mobility authority

Key Responsibilities

1. Wireless & WWAN Portfolio Ownership

Own and continuously evolve ConnectUs’ WWAN, wireless router, and specialty device strategy

Act as the Subject Matter Expert (SME) for:

• Cellular routers & gateways (Cradlepoint, Peplink, Sierra, etc.)
• WWAN connectivity (5G/LTE, carrier integrations)
• Mobile laptops & rugged devices
• Wireless scanning and specialty field devices

Define standardized solution bundles the sales team can confidently sell

Identify gaps, new opportunities, and emerging technologies in the mobility and IoT market

2.Pre-Sales Solutions Architecture & Sales Enablement

Partner directly with AEs, AMs, and carrier teams on:

• Discovery calls
• Technical validation
• Solution design
• Deal strategy

Translate customer challenges into clear architectures, scopes of work, and proposals

Serve as an escalation point for complex technical questions during sales cycles

Enable reps through:

• Training sessions
• Playbooks
• Demo environments
• Competitive positioning
• Monthly promotions

3.Post-Sales Technical Support & Expansion

• Support Tier 1–2 technical escalations for WWAN/router deployments
• Ensure solutions are deployed correctly and meet customer expectations
• Identify expansion opportunities post-deployment:
• Managed services
• Monitoring
• Support contracts
• Refresh or scale-out opportunities
• Work closely with operations, Tech Zone, and support teams for smooth execution.

4.Partner & Carrier Engagement

Build and maintain strong relationships with:

• Carriers (Verizon, AT&T, T-Mobile & MVNOs)
• OEMs and hardware vendors
• Technology and platform partners
• Collaborate with partners to co-create solutions and go-to-market strategies

Skills & Traits

• Strong technical credibility paired with commercial instincts
• Able to explain complex concepts clearly to both technical and non-technical audiences
• Confident leading customer conversations and influencing deal outcomes
• Highly organized; able to manage multiple deals and initiatives simultaneously
• Natural teacher and evangelist
• Self-starter who thrives in fast-moving, growth-oriented environments

We value diverse perspectives and encourage candidates from all backgrounds to apply — even if you don’t meet every qualification. Earthworks Audio is committed to fostering an inclusive, innovative, and rewarding workplace.