**This is a seasonal position, may be scheduled to work from****April 2026 to August 2026***The Pool Supervisor is responsible for overseeing the daily operations of a public pool, ensuring a safe, clean, and enjoyable environment for guests. This position leads a team of pool attendants and lifeguards, enforces safety regulations, maintains facilities, and manages guest interactions. The Pool Supervisor ensures all operations run smoothly, responds to emergencies, and implements training and development for staff. This role also involves handling administrative tasks and collaborating with management to improve pool services and safety protocols. This position is eligible to participate in the Aquatics pay incentive program.The Pool Supervisor is responsible for overseeing the daily operations of a public pool, ensuring a safe, clean, and enjoyable environment for guests. This position leads a team of pool attendants and lifeguards, enforces safety regulations, maintains facilities, and manages guest interactions. The Pool Supervisor ensures all operations run smoothly, responds to emergencies, and implements training and development for staff. This role also involves handling administrative tasks and collaborating with management to improve pool services and safety protocols. This position is eligible to participate in the Aquatics pay incentive program.
Staff Supervision & Support:
- Supervise and coordinate the daily activities of pool attendants, lifeguards, and other pool staff to ensure efficient, safe, and customer-focused operations.
- Lead staff training sessions, covering pool operations, safety protocols, customer service, and emergency procedures.
- Monitor staff performance, provide feedback, and implement corrective actions as necessary to maintain high service standards and safety compliance.
- Manage staff schedules, approve timekeeping, and ensure proper staffing levels during peak hours or in emergencies.
- Act as the primary decision-maker in the absence of senior management, providing guidance and leadership during staff absences or emergencies.
Safety & Compliance:
- Ensure the strict enforcement of pool safety rules and regulations for both staff and guests, focusing on accident prevention and maintaining a safe environment.
- Conduct regular safety inspections of the pool, including water quality, pool equipment, emergency supplies, and facility conditions.
- Oversee emergency response protocols, ensuring all staff are trained, prepared, and able to respond quickly to emergencies.
- Work with management to stay current on safety protocols, industry standards, and regulatory requirements.
Guest Assistance & Interaction:
- Ensure exceptional guest experience by addressing customer inquiries, concerns, and complaints in a professional and courteous manner.
- Oversee swim lesson registration, pool pass sales, and provide guests with accurate information about schedules, fees, and pool activities.
- Handle cash transactions, manage payments, and process receipts, ensuring all transactions follow established cash handling procedures.
- Plan and coordinate special events, swim programs, and community outreach activities to enhance guest engagement and pool usage.
Facility Maintenance & Cleanliness:
- Supervise the maintenance and cleanliness of the pool area, ensuring all areas (decks, restrooms, pool equipment) are properly maintained.
- Oversee pool sanitation procedures, ensuring that water quality and cleaning standards meet health regulations.
- Report and address any maintenance or repair needs in a timely manner, collaborating with facilities management to resolve issues.
- Ensure that all necessary supplies (cleaning products, first aid kits, etc.) are fully stocked and available.
Administrative Support:
- May assist with maintaining the pool’s budget, including tracking expenditures and managing inventory for pool supplies and equipment.
- Prepare detailed reports on staff performance, incident logs, attendance, pool maintenance, and guest feedback.
- Develop and manage staff schedules for swim lessons, events, and daily operations, ensuring adequate coverage at all times.
- Oversee scholarship applications, approve as needed, and ensure proper documentation and processing.
- Monitor pool-related compliance and safety standards, providing feedback and reports to senior management.
PHYSICAL REQUIREMENTS: The physical demands of this position include regular standing and walking throughout the pool area, with frequent bending, squatting, kneeling, and occasional climbing. The Pool Supervisor must be able to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally, operate equipment, and perform moderate manual tasks. Good hand/eye coordination, vision, and hearing with or without correction, are required. The role involves working in a busy, dynamic environment with regular interaction with guests and exposure to outdoor conditions such as sunlight, water, and varying temperatures.
ENVIRONMENTAL CONDITIONS AND WORK HAZARDS:The Pool Supervisor typically works in an outdoor pool environment, that involves exposure to water, chlorine and other chemicals, noise, mechanical equipment, and varying weather conditions such as extreme heat, UV rays, humidity, rain, and temperature fluctuations. The role requires awareness of potential hazards, including slip and trip risks and occasional work at heights using ladders or elevated surfaces; appropriate safety protocols and personal protective equipment will be provided. This position may also require flexible scheduling, including evenings and weekends.
SAFETY EQUIPMENT & PERSONAL PROTECTIVE EQUIPMENT (PPE):Employees are required to adhere to all safety protocols and utilize appropriate safety equipment and personal protective equipment (PPE) provided to ensure a safe working environment. This position requires the ability to use the following:
- Ring buoy, shepherd's crook, whistle, trauma bag (first aid kit, AED, oxygen cylinder, gloves, biohazard bags, etc.), rescue tube, back board and handicap lift.
Specific requirements include:
- Mandatory PPE: Employees must wear designated PPE depending on tasks performed.
- Safety Training: All employees will receive training on the proper use and maintenance of safety equipment and PPE to minimize risks and ensure compliance with safety regulations.
- Inspection and Maintenance: Employees are responsible for regularly inspecting safety equipment and PPE for wear and tear, and reporting any damaged equipment to their supervisor for replacement.
- Emergency Equipment: Familiarity with the location and use of emergency equipment, such as fire extinguishers, first aid kits, and eyewash stations, is required.
SUPPLEMENTAL INFORMATION:
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES:
County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment, County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator. During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.
ADA STATEMENT:
A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
EEO STATEMENT:
St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply.
Candidates should possess a solid foundational background that demonstrates their ability to engage with the responsibilities of the role effectively.
- High school diploma or equivalent required; college degree in recreation, hospitality, or related field preferred.
- At least two (2) years of lifeguard experience and a minimum of one (1) year of supervisory experience required.
- Required: American Red Cross Lifeguard, Advanced First Aid, CPR/AED for the Professional Rescuer. Must obtain Lifeguard Management Certificate within 30 days of hire. Water Safety Instructor Certificate preferred.
- Experience in pool operations, including advanced safety, maintenance, and customer service preferred.
- Strong leadership and supervisory skills with the ability to manage and motivate a diverse team.
- Excellent customer service, communication, and problem-solving skills with the ability to interact effectively with various groups.
- Proficient in administrative tasks such as scheduling, reporting, inventory management, and cash handling.
- Strong organizational and multitasking abilities, especially in emergencies or high-stress situations.
- Comfortable with cash handling, sales, and using POS systems.
- Ability to stand for extended periods, lift equipment, clean, and perform physical tasks.
- Commitment to ongoing professional development and staying updated on pool safety protocols and industry best practices.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Pay Grade G06
Driving Position – Operating County vehicles and/or equipment is a primary function of this position.
PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 2 background screening which includes fingerprinting.
