Policy and Program Coordinator (Housing Program Coordinator)

City of Portland

Portland, OR

Job Appointment:Full Time, Regular.

Work Schedule:Monday-Friday, 8 am-5 pm. Alternate schedules may be available.

Work Location:Hybrid. In-person work is to be conducted at 1900 SW 4th Ave, Suite 7007, Portland, OR 97201. Remote work must be performed within Oregon or Washington. For more information, click here.

Benefits: Please check our benefits tab for an overview of benefit for this position

Language Pay Premium Eligible: This position may be eligible for Language Pay Differential for qualifying employees.

Union Representation:AFSCME 189. To view this labor agreement, please click here.

Application Material:Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a résumé.

Position Summary:

The Portland Housing Bureau (PHB) is recruiting for a Policy and Program Coordinator to join the Rental Services Office (RSO). This position will collaborate with internal and external stakeholders including City staff, elected officials, community members, tenants and tenant organizations, social/legal service providers, and landlords and/or other real estate industry professionals. The individual in this position must utilize tact and diplomacy in their communications, with strong skills in relationship building and relationship management.

As the Rental Services Policy and Program Coordinator, you will:

Design, implement, and evaluate rental-housing-related programs, including developing service metrics and assessing program effectiveness.
Conduct policy and data analysis, including preparing reports, draft regulations, and other written materials.
Lead program design and implementation for housing stability initiatives, including locally and federally funded rent assistance programs.
Evaluate existing PHB programs and services to identify gaps, issues, and opportunities for improvement in policy or program design.
Integrate and analyze data from multiple PHB systems to improve understanding of rental market conditions and renter experiences.
Draft contracts, manage procurement processes, develop program guidelines, and evaluate proposals for services supporting renters and landlords.
Oversee contract and fiscal management activities, including reviewing invoices and tracking service budgets.
Collaborate across PHB teams and with external partners to ensure rental market and renter data is accessible, accurate, and effectively used.
Provide policy, program, and procurement recommendations aligned with Portland’s Core City Values.
Develop and manage services such as legal assistance for low-income tenants, landlord-tenant education, and mediation programs.
Build and maintain productive relationships with City staff, elected officials, community partners, tenants, landlords, and service providers.
Perform additional duties as assigned.

About the Bureau:
PHB’s mission is to foster an inclusive and sustainable city by creating stable and long-term housing opportunities for Portlanders. We fund affordable housing, ensure protections for renters, and preserve existing homes. We are guided in our work by a vision that all Portlanders should have safe, affordable, stable, and dignified housing, built upon a foundation of sustainability, resilience, and community partnership.

Have a question?

Contact Information:

Tamela Ressler, Recruiter

Bureau of Human Resources

Tamela.Ressler@portlandoregon.gov

The following minimum qualifications are required for this position:

Experience interpreting and applying relevant laws, policies, and regulations to develop and manage programs, including work that supports economically or socially vulnerable populations at the local, state, or federal level.
Experience using data and policy analysis to make informed decisions, including contributing to program design, evaluation, and policy development.
Strong written communication skills, including preparing policy reports, regulatory language, program guidelines, or briefing materials.
Experience working collaboratively across teams and building effective relationships with diverse internal and external stakeholders, including successfully resolving complex, multi-stakeholder problems.
Experience managing procurement or grantmaking processes, including fiscal oversight.
Experience recognizing and addressing disparities in program access or outcomes.

Preferred Qualifications:

Knowledge of landlord-tenant law, fair housing regulations, rent assistance programs, or other housing stability policies, particularly within the rental housing market.
Experience drafting scopes of work, contract language, or procurement documents, and familiarity with competitive procurement processes and contractor performance monitoring.
Experience working with elected officials or in politically sensitive environments, including preparing materials for decision-makers.

STEP 1: Apply online between May 4 , 2026 - May 18, 2026

Required Application Materials:

Résumé
- Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.

Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

Veteran’s Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date.
Effective January 1, 2026, the State of Oregon law ORS 408.225 - 408.238 is amended to expand eligibility for Veterans’ Preference to current and former Oregon National Guard service members. If applicants are existing state or former Oregon National Guard servicemembers, they are encouraged to attach appropriate documentation to their future recruitment applications.
Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments.
To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.

Application Tips:

Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
Your résumé should support the details described in your responses to the supplemental questions.

How We DeterminePay: The City of Portland is covered by the Oregon EqualPayAct. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all your relevant experience.

Do not attach any additional documents.Do not attach a cover letter, it will not be reviewed.
All applications must be submitted via the City's online application process by the closing date and time.
E-mailed and/or faxed applications will not be accepted.
You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage using AI to generate ideas and then tailor them to reflect your own experiences and skills.

Step 2: Minimum Qualification Evaluation: Week of May 18, 2026

An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their résumé and supplemental questions, weighted 100%.
Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of May 25, 2026