Police Records Technician

Join Our Team and Make a Difference!

Are you ready to contribute to public safety and support the community? Apply now to become a vital part of our law enforcement team! We are looking for dedicated individuals to perform a variety of specialized clerical and technical duties that support our police officers and investigators.

Become a part of a dynamic team dedicated to maintaining public safety and making a difference. Apply today and take the first step towards a rewarding career in supporting law enforcement!

Below is what you can potentially be making annually at Step 1 and Step 5 of the Police Records Technician salary range.

Salary and Benefits Breakdown

Step (1)

Top Step (5)

Annual Base Salary

$63,348

$78,204

Education

$1,267/annual

2% - Bachelor’s degree 1% - Associate’s degree

$1,564/annual

2% - Bachelor’s degree

1% - Associate’s degree

Bilingual Pay

$600/annual (for non-Spanish, $23.08 paid bi-weekly)

$600/annual (for non-Spanish, $23.08 paid bi-weekly)

Uniform Allowance

$910/annual ($35 paid bi-weekly)

$910/annual ($35 paid bi-weekly)

Total

$66,125

$81,278

Additional Compensation Opportunities:

• Other incentives not included in total above: Fully-paid Medical Insurance Premiums, Wellness Benefit of $100 annual, Paid Winter Closure, Overtime, Shift Differentials, Call Back Pay, Cost of Living Adjustments (COLA), Holiday Pay (13 Holiday Pay plus 3 non-cashable), Military Leave, Paid Parental Leave, Personal Leave, Family Leave, Bereavement Leave, Sick Leave Buy Back, Vacation Cash-Out, Employee Parking, City Paid Deferred Compensation, Tuition Reimbursement, Training/Professional Development.

DEFINITION

Performs a variety of specialized law enforcement clerical and technical duties. Provides technical support to police officers and investigators. Responds to public requests for information or services.

SUPERVISION

Works under the general supervision of professional and technical supervisory positions (sworn and non-sworn), including, but not limited to the Police Records Supervisor, who outlines work assignments and periodically reviews work in progress and upon completion. No supervision is exercised.

Assembles and distributes crime reports, citations and related documents for investigation and/or prosecution.

Responds to inquiries and provides assistance to the public, City and department personnel, other law enforcement agencies, and court personnel in a courteous and tactful manner, both in person and by telephone.

Accesses state and national law enforcement telecommunications systems to enter and retrieve investigative information; makes automated notifications to Department of Justice on state mandated programs and manages local supporting files; assists Agency CLETS Coordinator in enforcing system compliance laws and carrying out validation and audit responsibilities.

Conducts source document research on Santa Monica arrest and bench warrants; enters results in county and state warrant data bases. Maintains department warrant service files.

Prepares an archival record of law enforcement documents on optical imaging system; assists in maintaining original document files, off-site storage and ensuring compliance with records retention and destruction schedules.

Analyzes, classifies and transcribes reports; enters data into an automated records management data base; retrieves and compiles information from department data bases, using a variety of routine and complex retrieval procedures. Reviews reports and citations for errors and sends correction notifications to officers; assists officers in resolving errors to ensure reports are complete and accurate. Reviews Department of Justice record control forms and electronically generated statistical reports for accuracy and completeness.

Understands and applies laws governing criminal justice records dissemination; responds to public records act requests online, in person, by phone or mail; provides information to other law enforcement agencies.

Handles cash and operates a cash register; balances large daily cash intake for fees, services and bail deposits;responds to bail inquiries.

Verifies accuracy of bills for contract services; prepares appropriate payment forms for manager approval. Researches impounded vehicle records to determine eligibility for release; collects and processes applicable fees in accordance with department procedures.

May train new employees as needed.

Performs other duties as assigned.

Knowledge of:

Modern office procedures, practices and equipment

Business English, spelling and punctuation

Basic arithmetic

Record keeping principles and procedures

Effective customer service and communication techniques

Ability to:

Follow oral and written instructions

Operate office equipment and complex automated systems

Respond to queries from the public and other City employees in a tactful manner

Provide effective customer service

Establish and maintain effective and cooperative working relationships with City employees and the general public

Perform simple mathematical computations

Analyze situations and solve problems

Read and interpret applicable legal codes

Comprehend, spell and apply law enforcement terminology

Deal discreetly with confidential records

Understand and apply state and federal laws and carry out legal mandates

Work with persons from diverse social, cultural and economic backgrounds as well as a variety of work styles, personalities and approaches

Maintain composure during stressful situations

Communicate effectively, both orally and in writing

Work in a paramilitary environment, including potential civil emergency support work

Learn and use law enforcement telecommunications databases and other applications in an appropriate manner

Composing letters using appropriate format and computer software

Organize and maintain recordkeeping systems

Skill in:

Typing at a corrected speed of 25 words per minute

Using personal computers and applicable software applications

Reading, writing and communicating in English at an appropriate level

Dealing courteously and diplomatically with individuals

Operating office equipment, including a personal computer, document imaging equipment, copier and printer.

REQUIREMENTS

Minimum Qualifications:

Education: Graduation from high school or the equivalent.

Experience: Two years of recent, paid work experience performing responsible clerical duties, including public contact work.

Desirable Qualifications: Experience working for a law enforcement agency. .

Licenses and Certificates:

Must obtain and thereafter maintain CLETS certification as a condition of employment.

HOW TO APPLY: All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted.

NOTE:Only permanent employees are eligible for a transfer. Employees submitting transfer applications must notify the recruitment analyst via email upon submission of their application.

SELECTION PROCESS: All applicants must submit clear, concise and complete information regarding their qualifications for the position. All applicants will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate further in the selection process. Testing will consist of the following:

• Keyboarding @ 25 wpm (Qualifying)
• In-Person Written Examination: 100%

Medical Examination: Prior to appointment, candidates must successfully complete a thorough examination, including a drug screen, to determine if they meet the City's medical standards for the position.

BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.

NOTE: If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
Diversity & Inclusion Statement

The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our employees are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces and diversity of our employees. Join us!

Special assistance with the application and examination process is available, upon request, for person with disabilities. Call (310) 45-8246, TDD (310) 458-8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.