PBX Operator For Hospital

Description

PBX Operator/Shift: Graveyard Thur-Mon11pm-7:30am (Wed/Thurs off)

paid training

Handling all incoming calls to both LBM and MCH hospitals, transferring those calls to theappropriate departments and assisting callers with information and directions as needed.

Servicing all in-house departments for on-call services, overhead announcements, paging.

Using application systems such as EPIC, Perfectserve, Spok, MS word, Excel, Genesys Cloud,and Interactions.

Paging through systemand overhead for all emergency codes including, Blue, White, RRT, Red.

Excellent memory skills, memorizing over 300 extensions within the first 2 weeks of start date andfully validated aswell as Medical codes and terminology

Experience the following areas:

• 6 months+ experience as an operator for a hospital or call center or customer service representative, administrative, computer skills

• MS Office Suite, Windows 7+ operating system used

• Strong computer skills, Customer Service experience

• Bilingual English/Spanish, English/Khmer (Cambodian) or English/Vietnamese (is a plus)

• Must be able to sit for 67%-100% of the time

• Must be able to occasionally lift overhead or carry up to 24lbs

• Must possess the following visual requirements:

o Close eye work (small figures) o Normal color discrimination o Computers and books

• Must be able to work in environments that are between 16 and 95 degrees

• Must possess the following Manual Dexterity/Strength

o Gross motor, light-moderate strength

o Fine motor, light to moderate strength

Must be able to use computer system and follow greeting and instructions

Must be reliable and not call out of shift

Will learn how to overhead page, transfer calls, will learn medical codes etc

Skills

PBX operator, patient services, answering phone calls, overhead page

Top Skills Details

PBX operator, patient services, phone

Additional Skills & Qualifications

Must possess clear communication skills and be able to learn quickly, the PBX is the first line of exposure for the hospital and providing proper messaging is vital to the urgency of a healthcare provider.

Experience Level

Entry Level

This is a Contract position based out of Long Beach, CA.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Long Beach,CA.

This position is anticipated to close on May 7, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.