Sentara is hiring a Patience Care Specialist for the Brock Cancer Center in Norfolk, Virginia.
Shift: Hours rotate between 630AM--8PM, depending on patient load. Hours will have rotating shifts.
Overview:
A Patient Services Coordinator is responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment. They consult with healthcare providers, evaluate patient progress, and assist with securing funding for medical care.
Coordinates activities for specific practices, including insurance verification/obtaining pre-certification, scheduling, pre-registration and order transmission. Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and offices.
EducationHSD/GED REQUIRED
Prior Healthcare Experience REQUIRED
Prior experience in patient-facing service support roles STRONGLY PREFERRED
Insurance verification experience PREFERRED
Must be able to triage calls
Must be able to multi-task
Keywords: Patient check in. Patient Service. Secretary. Health secretary. Patient scheduling. Patient admission. Admission. Radiation Oncology. Insurance verification. Scheduling.