Patient Navigation Manager

Employment Type:

Shift:

The Manager of the Patient Navigation Department will have direct and significant influence on defining and implementing value-based care network navigation and population health care coordination strategies and initiatives of Saint Alphonsus Health System (SAHS) and the Saint Alphonsus Health Alliance (SAHA) and its participating providers.

This is a HYBRID position.

Minimum Qualifications

• Licensed in the state of Idaho as a Health Care Professional (i.e. RN/LPN)

• Licensed in the state of Oregon as a Health Care Professional (ie RN/LPN) within 6 months of hire.

• Bachelor’s degree in healthcare related field or 4 years of applicable experience in lieu of degree.

• 10 years of clinical experience, ambulatory care setting preferred

• Previous experience with health networks, insurance companies and/or Third-Party Administrators preferred.

The Manager of the Patient Navigation Department is responsible for:

• Development and implementation of a comprehensive, multi-disciplinary value-based care network navigation model which positions SAHS/SAHA network to deliver upon Advance Payment Model (APM) insurance contracts and ensure patients receive coordinated, high-quality, and cost-effective care that improves outcomes while reducing unnecessary utilization.

• Interfacing and collaboration with leadership and a broad network of employed and independent physician practices, hospitals, clinics, post-acute providers, and ancillary providers to facilitate effective network navigation and coordination for assigned covered lives.

• Ensuring programs are designed to support the patient, encourage appropriate resource utilization and facilitate effective stewardship.

• Collaboration with Saint Alphonsus Medical Group (SAMG) leaders and colleagues to ensure that case/care/navigation/population health management activities are aligned, complimentary and not duplicative.

• Assisting in the development of direct-to-employer network navigation strategies including, patient outreach and care coordination.

• Working closely with identified employer groups, Third Party Administrators (TPAs) and insurance companies to develop and execute comprehensive patient navigation/care coordination strategies including tracking and reporting applicable data.

• Providing leadership, management, direction, and support to all assigned colleagues.

HIGHLIGHTS AND BENEFITS:

When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.

• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.

• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Visit www.saintalphonsus.org/careers to learn more!

MINISTRY/FACILITY INFORMATION:

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.

• Top 15 Health Systems in the country by IBM Watson Health;

• The region’s most advanced Trauma Center (Level II);

• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.