Patient Care Technician - Behavioral Health

UPMC Chautauqua is looking for a compassionate Patient Care Technician to join our Inpatient Mental Health Unit.

This is a full‑time position featuring three 12‑hour rotating shifts per week, including every other weekend and rotating holidays. It’s a great opportunity to be part of a supportive team while making a meaningful impact on patient care.

Responsibilities:

• Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives.
• Must routinely perform the UPMC nursing core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs), restraint placement and removal, AND simple dressings, bladder scan, all specimen collections and ticket to ride. All competencies must be achieved.
• Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients.
• Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills, and performance. Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director.
• Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
• Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory, and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes inpatient status.
• Provides instruction to patients and their families under the direction of the RN. May apply, monitor, and remove patient restraints as per physician or hospital protocol.
• Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions.
• Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Completes department clerical functions as needed.
• Performs in accordance with system-wide competencies/behaviors.
• Performs other duties as assigned.
• In addition to the standard required competencies, the Patient Care Technician will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, 12 lead EKG & basic arrhythmia.

• High school diploma or equivalent.
• Must also have either
  • a) 1 Year of general healthcare experience, OR
  • b) 6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion, OR
  • c) enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR
  • d) completion of a bachelor's degree in a health sciences field.
• Successful completion of UPMC patient care technician class
• Successful completion of basic information system training.
• Microcomputer experience preferred.
• Ability to effectively communicate both orally and in writing.
• Emergency Medical Technician (EMT)or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
• Access to medications is limited to the distribution of the medication to the nurse.
  
  Licensure, Certifications, and Clearances:
  CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  
  New York Mandated Reporter ? Due within 90 days of hire or transferNew York SCR Application - Due within first week of HireCCM training is required within 60 days of hire and annually thereafter
  
  
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• NY Mandated Reporter Training
• NYS Staff Exclusion List (NYSEL)
• NYS Statewide Central Register of Child Abuse (NYSCR)

UPMC is an Equal Opportunity Employer/Disability/Veteran