Patient Care Coordinator

Patient Care Coordinator | Major Boston Hospital | Boston, MA

We are partnering with a major Boston hospital to hire a Patient Care Coordinator to join their team. This is a great opportunity for someone looking to grow their career in healthcare while being part of a supportive, team-oriented environment that offers strong opportunities for advancement.

This team is known for its collaborative dynamic, hands-on training, and internal growth opportunities — a great place to build a long-term career!

Schedule: Onsite to start, with the ability to work one day remotely after the 90-day training period

Responsibilities

• Greet and check patients in and out, ensuring a positive and professional experience
• Schedule appointments and coordinate follow-up visits
• Answer phones and assist with patient inquiries
• Maintain and update patient records with a high level of accuracy
• Support administrative workflows, including documentation, filing, and data entry
• Collaborate with clinical staff to ensure smooth day-to-day operations
• Assist with insurance verification and general office coordination as needed

Qualifications

• 1–2 years of customer service or healthcare experience (internships welcome!)
• Strong communication and interpersonal skills with a patient-first mindset
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Interest in building a long-term career in healthcare

Preferred (not required):

• Bachelor’s degree in Public Health, Healthcare Management, or a related field

This is a fantastic opportunity to join a respected healthcare organization where you can learn, grow, and be part of a team that truly supports one another.

This search is being conducted by Monument Staffing on behalf of our client.