Prestige Staffing is searching for a healthcare vendor is seeking a Patient Account Representative for contract to potential hire. The ideal candidate should have health insurance experience in medical claims billing as well as insurance follow-up. This is a remote position yet must live in Atlanta, GA due to having to go into the office periodically for training, onboarding, etc. Normal business hours Monday – Friday with some flexibility based on your availability. Pay $18.00 - $23.00 per hour based on experience and equipment is provided. Must be set up at home with a designated quiet work space and high speed internet.
Requirements
Billing of medical claims (hospital, clinic, and/or physician), insurance follow-up, etc.
1 year experience using Meditech, Allscripts, EPIC or Cerner experience is an added bonus)
Proficient computer skills including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Comfortable communicating in writing or on phone with hospital staff and management
Work with insurance companies on an as needed basis to determine status of payment on claim submissions
Worked with clearing houses
Worked on denied claims as well as insurance follow up experience
Provide required information and documents to clients.
Submit client meeting reports to manager or supervisor.
Provide support and assistance to other teams/staff.
Provide feedback to management on areas of improvements.
Initiate measures to research and resolve client raised issues.
Collaborate with clients to identify and implement value added services.
Maintain spreadsheets, databases or reports used to share outcomes and opportunities with management
Organization and attention to detail and follow-up will be key to this role