Patient Access Representative

Emory Healthcare
Atlanta, GA

Overview

Be inspired. Be valued. Belong. At Emory Healthcare

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.We provide:

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, leadership programs
  • And more

Description

RESPONSIBILITIES:

  • A Patient Access Rep II willassistin the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department.
  • A PatientAccess Rep II prioritizes work foroptimalreimbursement and to avoid financial risk to bothpatientandhospital. Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due.
  • Maintainsthoroughunderstanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
  • Maintains knowledge of multiple department system applicationsutilizedby Patient Access. Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines.
  • Obtainsappropriate signature(s)and scans allappropriate documents(Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.).

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent.
  • Must have at least 2yearshealthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
  • Associate or bachelordegree may be accepted in lieu of experience.
  • Certified Healthcare Access Associate (CHAA) preferred. Typing skills with a minimum of 35 wpm andgood communicationskills.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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