The position is part of the Case Management department working on all phases of injury claims. This is a full-time, permanent position.
Ideal candidate:
- Has an AA Degree and a year or more experience working in a Personal Injury, MedMal or Insurance Defense legal practice
- Quick learner, someone that can grasp concepts and apply them to similar projects
- Is empathetic, great listener, patient, and possesses strong communication skills
- Detailed-oriented and good at following established procedures
- Self-motivated
- Strong time management skills
- Highly organized and thorough in keeping current claimants informed and their case moving
- Skilled in data entry with various software programs
- Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration
Duties and Responsibilities:
- Conduct interviews and follow-ups with claimants or their representative who are victims of defective drugs or devices, environmental contamination, or have a general personal injury claim
- Conducts pre-litigation investigations, aspects of discovery work, reviewing records, drafting correspondence, analytical work, and updates, follows and guides claimant through the pre-litigation process
- Coordinating and following up on the retrieval of claimant’s records.
- Review medical records, annotating records following our robust bookmarking procedures
- Point of contact for your claimants, providing updates to their claim
- Interprets and disseminates information concerning claims and casework to supervisors
- Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes
Other Details:
- Job is Monday through Friday from 9am to 6pm
- Due to the confidential legal nature of the matters, job will be performed on-site.
- Five hours of pre-approved OT are available weekly
- Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors, privacy dividers, headsets and webcams for virtual meetings
- Coffee, soft drinks and snacks are made available to the team
- Office leverages technology to make it easier for case managers to excel
- Office is conveniently located attached to Newark Penn Station (buses & trains available)
Base salary of $50,000-$60,000 depending on experience. There is a $3,000 (per year) salary differential for Spanish speakers (pending an assessment)
Bi-weekly incentive bonus opportunities that will raise the total annual compensation to $70K to $85K. Bonuses are paid with bi-weekly
Benefits include: Medical, Dental, and Vision Insurance offered, 401k (after a year of service), monthly contribution towards parking or transit
