Operations Support Coordinator

Universal Logistics Holdings, Inc.
Warren, MI

1st Response LLC is a company that specializes in fleet safety and uptime by delivering seamless end to end accident and roadside management solutions-powered by rapid response Onsight support, litigation risk management, and a nationwide commitment to keeping commercial vehicles moving safely and efficiently. We are a growing company and are looking for corporate first responders to join our team.


Shift time: Monday through Friday 5pm – 3am, fully onsite in Warren MI


There is potential to rotate to other schedules upon gaining experience.

Salary ranges from: $50,000 - $65,000 (depending on experience)


Duties include, but are not limited to:

  • Verify vendor invoices to match company records
  • Administrative functions supporting road service and maintenance department management
  • Direct communication with driver staff creating and implementing plans in critical situations including breakdowns and accidents
  • Communication with internal and external maintenance facilities on behalf of driving staff
  • Maintain a safe work environment compliant with state and federal DOT/OSHA standards
  • Provide/support a culture of excellence in quality of product to internal and external customers


Ideal Candidate Requirements:

  • Ability to work On-site
  • Strong organization skills
  • Able to respond with urgency and timeliness to emergency calls
  • The ability to multi-task while being detail oriented
  • Excellent written, listening and verbal communication skills
  • Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities
  • An associate or bachelor’s Degree, preferred but not required
  • Knowledge and/or experience working with CDL Class A articulated equipment and having a solid knowledge base of how that type of equipment/air brakes/etc. work
  • Knowledge of the maintenance side of the transportation industry


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

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