A rapidly growing, private equity-backed industrial equipment rental company is seeking an experienced Operations Manager to lead a high-performing branch operation in Northwest Indiana.
This is an opportunity to take full ownership of branch operations, drive operational excellence, and make a direct impact on revenue growth, customer satisfaction, safety performance, and team development.
The successful candidate will be a hands-on leader who thrives in a fast-paced environment, enjoys solving operational challenges, and has a strong track record managing people, equipment, and financial performance.
What You'll Do
Operational Leadership
- Lead all day-to-day branch operations with full accountability for performance
- Manage branch profitability, productivity, and operational efficiency
- Drive key performance indicators related to safety, utilization, revenue, and customer service
- Improve processes, execution standards, and overall operational performance
- Ensure timely equipment availability, delivery, and customer support
Safety & Compliance
- Champion a strong safety-first culture
- Ensure compliance with OSHA, DOT, and company safety standards
- Maintain required inspections, documentation, and regulatory compliance programs
Fleet & Equipment Management
- Oversee fleet performance, utilization, maintenance, and uptime
- Coordinate repairs, preventative maintenance, and vendor relationships
- Ensure proper equipment allocation to maximize efficiency and customer satisfaction
- Troubleshoot operational and equipment-related issues when needed
Customer & Commercial Support
- Build and maintain strong customer relationships
- Support equipment demonstrations, deliveries, and service execution
- Partner closely with sales leadership to support growth initiatives
- Deliver an exceptional customer experience through responsiveness and execution
Team Leadership
- Lead, coach, and develop a team of technicians, mechanics, and drivers
- Establish clear expectations, accountability, and performance standards
- Foster a culture of ownership, teamwork, and continuous improvement
- Support operational needs outside standard business hours when required
What We're Looking For
Required Qualifications
- Proven Operations Management experience within industrial services, equipment rental, fleet-based businesses, construction services, oilfield services, or similar environments
- Strong people leadership experience, including direct management of multiple employees
- Demonstrated success managing operational KPIs and improving business performance
- Experience overseeing fleet, equipment, or heavy industrial assets
- Strong customer-facing and relationship management skills
- Financial acumen with P&L responsibility or exposure
- Ability to quickly learn and leverage operational systems and technology
- Entrepreneurial mindset with strong accountability and ownership
- Commitment to safety and operational excellence
Preferred Qualifications
- Experience within vacuum truck rental, equipment rental, or industrial equipment industries
- Background in industrial services, environmental services, or oilfield services
- Experience supporting growth initiatives in a scaling organization
- ERP and fleet management systems experience
Why This Opportunity?
- High-visibility leadership role with direct access to executive leadership
- Significant autonomy to shape branch culture, performance, and operations
- Opportunity to drive meaningful growth and operational improvements
- Private equity-backed organization with ambitious expansion plans
- Essential-services industry serving industrial, environmental, utility, and construction markets
- Clear performance expectations and ownership of results