Operations & Maintenance Planner

Job Title: Water Operations Maintenance Planner

Duration: 6 months

Hours: M-F 7 AM TO 4PM

WFH Status: 4 days onsite 1-day WFH

Office Location: Stanford, California

Must have:

• Associate degree and 3 years of exp.
• Top 3 qualities they are looking for - Fast learner, scheduling calendar invite, data oriented

Duties include:

• Partnering with Water Operations Associate Director and Water systems lead, organize and schedule workflow for corrective, preventive, and predictive maintenance work, project support and normal operations tasks to meet priority demands, and long and short-term projects. Compile daily, weekly, and multi-week schedules for facilities operations and maintenance work.
• Lead, build and maintain a preventative maintenance program for the water operations systems.
• Manage water system asset data/information to ensure the efficient operation of maintenance programs and related reporting.
• Provide timely customer service on reactive work orders while balancing preventive maintenance work schedules by analyzing circumstances based on situation and available resources.
• Coordinate work and/or project related timelines with customers including making phone calls, emailing and calendaring.
• Follow-up, problem-solve, trouble-shoot processes, communicate scheduling information and status of maintenance work issues with customers and staff. Perform follow-up response to after-hours, holiday, and weekend calls to determine if process was completed or if additional resources are needed.
• Determine work plans based upon site-wide field trips, priority, available work force, and other criteria. Review plans and schedules with craftsmen management.
• Monitor, track, review, and analyze open work orders and work order aging for assigned maintenance groups. Establish work priorities to meet operational needs, minimize work order backlog and ensure timely completion. Performs trend analysis on work backlog to improve planning process and inform supervision about past due work.

Requirements:

Education & Experience: Associate degree and three years related, demonstrated work order scheduling experience, or a combination of education and relevant experience.

• Analytical ability and skills to operate a computerized maintenance program and produce reports.
• Demonstrated ability to manage short deadlines, changing priorities; and to follow a disciplined work process.
• Knowledge of facility maintenance procedures and systems; understanding of preventive maintenance.
• Ability to quickly learn the maintenance service-provider roles of each shop, the roles of contract services, proper sequencing of repair work, and facilities and construction terminology as related to the performance of maintenance work.
• Working knowledge of applications such as Excel, Word, PowerPoint, and project management software.
• Physical Requirements: Frequently stand/walk, seated, performs desk-based computer tasks. Occasionally climb (ladders, scaffolds, or other), twist/bend/stoop/squat, reach/work above shoulders, grasp lightly/fine manipulation, use a telephone, writing by hand, lift/carry/push/pull objects that weigh up to 20 pounds. Rarely kneel/crawl, grasp forcefully, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.
• Working Conditions: Requires 24-hour response availability seven days per week for emergency situations.