Operations Coordinator

Location: Syracuse, NY (On‑site)

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Occasional rotating weekend coverage (1–2 hours) once fully trained

We are seeking an entry-level Operations Coordinator to support daily shipment and delivery operations. This is a fast‑paced, on‑site role that works closely with Customer Service and carrier partners to ensure accurate, timely shipments and quick resolution of issues.

• Review delivery orders and shipment statuses from the previous day
• Ensure all scheduled pickups are completed successfully
• Verify account and billing information for accuracy
• Review and prepare shipments for upcoming delivery days
• Confirm shipments are dispatched correctly and on schedule
• Act as a liaison between internal Customer Service teams and external carriers
• Communicate shipment updates and respond to carrier inquiries
• Troubleshoot and resolve shipment issues in real time
• Provide timely updates to Customer Service regarding carrier questions or concerns

• At least 1 year of customer service experience
• Proficiency in Microsoft Office, especially Excel
• Strong communication and organizational skills
• Ability to handle multiple priorities in a fast‑paced environment
• Problem‑solving mindset with high attention to detail

• Experience in logistics, transportation, or 3PL environments is a strong plus

• 100% on‑site role in a collaborative office setting
• Small team environment (approximately 6‑person team, 20‑person office)
• Free on‑site parking
• Frequently catered meals and lunches
• Supportive, accessible leadership team

• Position is open due to continued business growth and expanding client demand
• Opportunity to build experience in operations and logistics
• Stable weekday schedule with limited weekend coverage
• Hands‑on role with visibility across operations and customer support

Job Type & Location

This is a Contract to Hire position based out of Syracuse, NY.

The pay range for this position is $21.64 - $26.45/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Syracuse,NY.

This position is anticipated to close on Apr 21, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.