Office Support Specialist

Description

Do you take pride in keeping workplaces organized, welcoming, and running smoothly behind the scenes? Are you someone who enjoys juggling details, supporting others, and being a reliable go-to resource in a busy environment? Avesta Housing is seeking a dependable and service-oriented Office Support Specialist to help ensure our main office operates efficiently and feels welcoming to employees, visitors, and partners alike.

In this essential support role, you’ll provide day-to-day administrative and operational assistance, coordinate front-desk and office logistics, and help maintain an organized, functional workspace. You’ll work closely with the Office Manager and teams across the organization to support administrative processes, office operations, and employee needs—using strong judgment, attention to detail, and a collaborative mindset. Every day, your work will contribute to a professional, supportive environment that enables Avesta’s mission of improving lives through quality, affordable homes.

This role is a great fit if you:

• Enjoy supporting others and keeping offices organized and running smoothly
• Bring strong administrative, coordination, and customer service skills
• Thrive in a dynamic environment with changing priorities
• Want your work to directly support a mission-driven organization and its people

About Avesta Housing

Avesta Housing is a local leader in housing development, property management, and assisted living solutions. Founded in 1972, our nonprofit organization serves individuals and families in need of quality affordable housing in Maine and New Hampshire.

What it’s Like to Work Here

Our team members have positive attitudes, are creative problem-solvers, and share a dedication to housing equity and inclusion for all. Our shared commitment to improving the lives of others and strengthening our communities through affordable housing gives us purpose and inspires our best work. Our workplace culture and continuous opportunities for growth have resulted in Avesta Housing being a popular place to work.

Our employees selected Avesta Housing as a 2025 Best Places to Work in Maine because of our opportunities for career advancement, friendly workplace culture, impressive benefits and compensation, responsive managers, and company values!

What We're Looking For

The person who is ready for this opportunity will have:

• Strong organizational skills and attention to detail.
• Strong customer service and interpersonal skills, including the ability to serve as a professional and welcoming point of contact for visitors, callers, employees, vendors, and other contacts.
• Strong written and verbal communication skills.
• Ability to communicate professionally in person, by phone, and in writing with a wide range of internal and external contacts.
• Ability to follow instructions, ask questions when needed, and exercise sound judgment within the scope of the role.
• Ability to manage multiple tasks, interruptions, deadlines, and shifting priorities in a professional manner.
• Ability to work both independently and collaboratively as part of an administrative or cross-functional team.

Requirements

• High school diploma or equivalent required. Associate degree, relevant administrative training, or coursework in office administration, business, communications, or a related field preferred. Equivalent combinations of education, training, and relevant experience may be considered.
• At least one year of experience in an office, administrative support, front desk, receptionist, customer service, or similar operational support role required.
• Experience providing administrative support in a busy office environment with changing priorities preferred.
• Experience supporting routine office operations such as mail handling, document management, ordering supplies, scheduling support, or general office coordination preferred.
• Experience using office equipment, digital files, shared systems, and standard office software required.
• Experience supporting multiple internal partners or departments at once preferred.
• Proficiency with standard office technology, hardware, and software, including word processing, spreadsheets, email, printers, scanners, and similar tools.
• Practical problem-solving ability and a willingness to identify and suggest efficiencies or improvements.

Click HERE to view the full Office Support Specialist job description.

This is a full-time (37.5 hours/week) position, and the hourly rate of pay is $19.00 - $22.00.

Work Location

This job is on-site at our headquarters located at 307 Cumberland Ave, Portland, Maine.

Benefits

We have excellent employee benefits, including:

• Employer-paid health and dental plans for employees;
• Flexible spending and dependent care accounts;
• 401(k) retirement savings plan with immediate vested match of up to 6%;
• Employer-paid basic life, long-term and short-term disability;
• Free wellness services for benefits-eligible employees and their dependents;
• 13 paid holidays;
• Generous earned time, starting with 19 days in first year of employment;
• Professional development assistance;
• Employee referral bonus program
• Tuition reimbursement

Ready to Apply?

If this job sounds like a fit for you, please click through to our Employment Application. A resume that tells us how your experience is relevant to this role is required.

Avesta Housing Corp. is an equal opportunity employer. We are committed to being an inclusive community that values diversity in people, backgrounds, and ideas, and ensures fair treatment, access, and advancement for each person.

We welcome applicants of all backgrounds and lived experiences, including differences in race, ethnicity, gender identity and expression, sexual orientation, age, disability, religion, socioeconomic background, veteran status, and family structure. We also recognize and value diversity in thought, communication styles, education, and career paths.

We believe our work is strengthened by a team that reflects the communities we serve. If you are passionate about our mission, we encourage you to apply.