Office Support Specialist

Overview:

We are seeking a dedicated and detail-oriented Office Support Specialist to join our team. In this role, you will be responsible for data entry of credit-related activities. You will provide support in the day-to-day operations of the credit department, and ensure accurate account analysis. The ideal candidate will possess strong analytical skills and excellent communication abilities.

Responsibilities:

• Data entry and analysis of entries in third-party system software.
• Assist in keeping information used in the collection process updated.
• Assist with maintaining and evaluating information in our payment portal.
• Utilize financial software to process transactions, update account information, and generate reports.
• Contribute to the continuous improvement of credit policies and collection strategies through analysis skills.

Qualifications:

• Proven customer service skills.
• Strong negotiation skills.
• Proficiency in Excel/Word/Outlook software.
• Excellent analysis skills with attention to detail in data entry and account reconciliation tasks.
• Basic understanding of accounting principles including debits & credits and financial concepts.
• Ability to communicate clearly across diverse audiences while maintaining professionalism.
• Strong math skills essential for account analysis and financial calculations.

This position offers a full and competitive benefit package with a stable and growing company. Work hours are 8am-5pm Monday-Friday in an office environment. Business casual dress.

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