This position $1000 sign on bonus for new Ricoh members!
The Office Services Coordinator is a highly visible, customer-facing role responsible for traveling between multiple client sites throughout Miami to deliver exceptional office and hospitality services. This position supports a variety of on-site customer needs, including digital printing, digital mailroom services, reception coverage, hospitality support, and conference room/AV setup. The ideal candidate is professional, adaptable, service-oriented, and an excellent communicator.
Key Responsibilities:
- Travel between assigned client locations in Miami using a personal vehicle.
- Deliver high-quality customer service while interacting with clients, visitors, and internal stakeholders.
- Provide Office Services support, including digital printing, scanning, copying, and document finishing.
- Assist with Digital Mailroom services such as mail distribution, package handling, and basic shipping coordination.
- Support hospitality services, including conference room setup, catering coordination, and maintaining professional common areas.
- Set up, test, and support AV and conference room technology (video conferencing, displays, laptops, microphones, etc.).
- Serve as reception backup when needed, including greeting visitors, managing guest sign-in, and answering phones.
- Troubleshoot basic service or equipment issues and escalate concerns as appropriate.
- Maintain a professional appearance and strong service mindset while working across multiple client environments.
- Communicate effectively through clear verbal interactions and accurate written documentation.
Required Qualifications:
- Excellent verbal and written communication skills.
- Strong customer-facing customer service experience (corporate, hospitality, office services, or similar environments preferred).
- Professional demeanor with the ability to interact confidently with a diverse client base.
- Strong organizational skills and attention to detail.
- Ability to multitask and adapt in a fast-paced, service-driven environment.
- Comfortable working independently across multiple locations.
- Valid driver’s license and reliable personal vehicle required.
- Ability to lift up to 50 lbs and perform light physical tasks related to office services.
Preferred Qualifications:
- Experience in office services, print services, mailroom, hospitality, facilities support, or reception.
- Familiarity with AV and conference room setups.
- Previous field-based or multi-site role experience.
- Strong problem-solving skills and proactive service approach.
Travel & Compensation Details:
- This role supports multiple Miami sites on a rotating schedule and requires use of a personal vehicle. Mileage reimbursement is provided in accordance with company policy.
- The role provides a fixed monthly vehicle allowance, along with mileage reimbursement for all required travel.
Our Benefits Package Offers:
- Medical, dental, and vision insurance.
- 401(k) with retirement planning support.
- Generous paid time off and holidays.
- Tuition reimbursement for continued education.
- Opportunities for professional growth and career advancement.
