Office Manager

Mack & Associates, Ltd.
Palatine, IL

A successful real estate brokerage team is seeking a polished Office Manager to drive operational efficiency and support its growing team. The Office Manager plays a key role within the organization, overseeing daily office operations, providing support to brokers and leadership, keeping workflows organized, and maintaining a high level of client service. This position requires strong organizational abilities, operational insight, attention to detail, and familiarity with the luxury real estate environment. The role offers a salary range of $70,000 to $100,000.


Responsibilities of the Office Manager:

  • Oversee the day-to-day operations of a high-performing residential real estate office.
  • Maintain organization and efficiency across transactions, listings, and internal workflows.
  • Provide administrative and operational support to brokers and internal teams as needed.
  • Assist with onboarding new agents and provide ongoing administrative support to staff.
  • Coordinate with vendors and external partners to support marketing efforts and client services.
  • Ensure all materials, documentation, and systems remain accurate, organized, and compliant.
  • Support basic bookkeeping, payroll coordination, and office-related financial tracking.
  • Manage office supplies, vendor relationships, and overall office functionality.
  • Assist leadership with process improvements and general office initiatives.


Qualifications of the Office Manager:

  • 3–5+ years of experience in office management, operations, or administrative support, preferably within real estate.
  • Strong organizational and multitasking abilities in a fast-paced environment.
  • Familiarity with CRM tools, MLS systems, or similar platforms preferred.
  • Understanding of real estate office operations and transaction processes is a plus.
  • Basic financial knowledge, including invoicing, expense tracking, or payroll coordination.
  • Excellent written and verbal communication skills with a professional, client-facing demeanor.
  • Detail-oriented with a proactive, problem-solving mindset.
  • Ability to work collaboratively while taking ownership of office operations.


P-12

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