Office Administrator

This role serves as the primary front desk and administrative support for a busy office environment. You will handle incoming calls, greet and assist walk‑in customers, process basic transactions, and perform accurate data entry to support daily business operations. The position requires strong communication skills, excellent attention to detail, and the ability to manage multiple tasks in a fast‑paced, customer‑focused setting.

Responsibilities

• Serve as the primary point of contact for incoming phone calls, answering promptly and routing calls accurately, typically handling 20–25 calls per day or more during busy periods.
• Greet walk‑in customers and visitors in a professional, friendly, and helpful manner, supporting approximately 20 in‑person visitors per week.
• Provide basic pricing information and general business information to customers as appropriate, ensuring clear and accurate communication.
• Maintain a clean, organized, and professional front desk and reception area to create a welcoming environment for customers and visitors.
• Coordinate incoming and outgoing mail, packages, and deliveries, ensuring items are received, logged, and distributed correctly.
• Monitor and restock front‑office and common‑area supplies as needed to support daily operations.
• Support walk‑in business by processing credit card transactions accurately and securely, following established procedures.
• Perform routine data entry tasks with a high level of accuracy and attention to detail, including entering customer, pricing, and transaction information into internal systems.
• Log and track incoming checks and payments according to established procedures, maintaining accurate records.
• Maintain organized digital and physical records related to payments, mail, and front‑office activity for easy retrieval and audit readiness.
• Assist with basic reporting or tracking logs as required, ensuring data is complete and up to date.
• Review data entries for completeness and correctness to ensure data integrity across systems.
• Support additional administrative tasks as assigned to help maintain smooth daily operations and assist internal teams.
• Interact frequently with inside sales representatives to support orders, data entry, payments, and customer inquiries, managing expectations when team members are unavailable.
• Provide courteous and effective customer service to callers and visitors, including scenarios where customers need assistance connecting with the appropriate internal contact.

• Previous experience in a receptionist, front desk, administrative, or customer service role.
• Strong verbal and written communication skills for interacting with customers, visitors, and internal teams.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
• Comfort handling multi‑line phone systems, customer inquiries, and transactional tasks.
• Proven ability to perform accurate and timely data entry.
• Strong organizational skills and attention to detail when managing records, mail, and front‑office activities.
• Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment.
• Reliable, professional, and punctual work habits.
• Customer service mindset with the ability to remain patient and helpful when assisting callers and walk‑in customers.

• Experience with CRM and SAP systems for looking up information related to projects, orders, and customer records.
• Experience processing payments, including checks and credit card transactions.
• Familiarity with point‑of‑sale systems or internal business software.
• Prior experience in a temporary, coverage, or support role.
• Basic knowledge of pricing or sales support environments.
• Background in office administration, office management, or administrative support.
• Experience providing front desk support in a large or complex organization.

You will work in a team‑oriented, friendly, and helpful office environment that offers exposure to a large organization. The role is highly interactive, with frequent contact with inside sales representatives and other internal staff to support orders, data entry, payments, and customer inquiries. You will regularly engage with customers by phone and in person, managing expectations when internal contacts are not immediately available and providing professional, solution‑oriented support. The position is front‑office based, centered at a professional reception area where you will use Microsoft Office applications, phone systems, and internal business software such as CRM or SAP. The atmosphere is collaborative and service‑focused, with an emphasis on reliability, professionalism, and maintaining an organized, welcoming front desk area.

Job Type & Location

This is a Contract position based out of Wilsonville, OR.

The pay range for this position is $25.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Wilsonville,OR.

This position is anticipated to close on May 18, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.