NOC Senior Desk Officer

JobSummary

This position is located in the Department of Homeland Security (DHS), Office of Situational Awareness (OSA). The primary purpose of this position is to serve as a Technical Standards Officer (TSO) for their cell, team, or desk. A TSO has the authority to set processes and procedures using their institutional knowledge and sets training base lines for others covering all duties and responsibilities for one or more cells and desks within a cell. Non-BU: This is a non-bargaining unit position.

LowGrade

13

HighGrade

13

PromotionPotential

13

SubAgencyName

Office of Situational Awareness

OrganizationCodes

HS/HSAA

Relocation

False

HiringPath

• fed-transition
• fed-internal-search

MCOTags

• NatSec

TotalOpenings

Few

AgencyMarketingStatement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a workforce spanning hundreds of occupations. Make an impact; join DHS. The Department of Homeland Security (DHS) Headquarters is committed to hiring a highly talented and dedicated workforce. In addition to this vacancy, DHS has unique career opportunities. To view these exciting positions, please visit our USAJobs website: https://dhs-hq.usajobs.gov/ DHS offers competitive salaries and an attractive benefits package which may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

TravelCode

1

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

• As a NOC Senior Desk Officer, GS-0301-13, your typical work assignments may include: While working on a NOC Team will be assigned to support one or more of the four cells, including the Communications Cell, Situational Awareness Cell, Information Sharing and Data Management Cell, or Collaboration and Administrative Coordination Cell. If supporting the Information Sharing and Data Management Cell, collecting, cataloging, analyzing, and disseminating information to various data and information sharing tools, portals, and sites. Must be capable of quickly recognizing critical, time sensitive information, and take immediate action to alert appropriate NOC Watch personnel of breaking events impacting Homeland Security. If supporting the Communications Cell, must be able to think quickly to convey critical information as a moderator for teleconferences or video conferences. If supporting the Situational Awareness Cell, must quickly scan, select, validate, de-conflict and collate disparate event and incident information to write a succinct summary, and use dashboards, common situational awareness tools, and geospatial software to create geospatial graphics and products. All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions.

Education

Not Applicable

Requirements

Evaluations

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills and abilities needed to perform this job: Oral and Written Communication WRITING SAMPLE For applicants to receive consideration by the hiring office, they may be required to submit a writing sample as part of the application process. If the hiring office decides to request a writing sample, their office will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions. If you are the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire and application, click https://apply.usastaffing.gov/ViewQuestionnaire/12913097 If, after reviewing your resume and/or supporting documentation, a determination is made that you have overstated your qualifications and/or experience, you may be removed from consideration or your score may be lowered. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Department of Homeland Security, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement. Interviews are required for this position. Failure to complete the interview may result in removal from further consideration.

HowToApply

To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on the date the announcement closes. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. To preview the questionnaire please click the link below: https://apply.usastaffing.gov/ViewQuestionnaire/12913097. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application. To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. Applicants must submit all required documentation to properly qualify for this position.

WhatToExpectNext

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer with 60 after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment. Note: If you receive a final job offer to onboard, please complete the onboarding forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities. Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Multiple selections may be made from this announcement.

RequiredDocuments

Your resume NOTE: Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. For what to include in the resume, click on the link: USAJOBS Help Center Your responses to the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12913097 Are you current DHS Headquarters employee? Submit a copy of your most recent SF-50 showing your current grade and tenure; An SF-50 showing highest (permanent) grade ever held, if different from your current grade. Please note: Performance award, Details, and Realignments are not acceptable SF-50s. If you are applying for a higher grade, please provide an SF-50 or SF-50s which show the length of time in the current/highest grade (examples of appropriate SF50s include promotions, With-in Grade/Range Increases, and SF-50s dated one year apart within the same grade/job) to support meeting time-in-grade requirements. Are you claiming special priority selection rights under the DHS Career Transition Assistance Program (CTAP)? Submit the following: A copy of your agency notice, A copy of your most recent performance rating, and A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), Agency, Beginning and ending dates of appointment. You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

Benefits

BenefitsUrl

https://www.dhs.gov/homeland-security-careers/benefits

OtherInformation

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement. Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Top Secret as a condition of placement in this Special Sensitive position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

03

AnnouncementClosingTypeOption

100

AgencyContactEmail

john.mondragon@hq.dhs.gov

SecurityClearance

Sensitive Compartmented Information

DrugTestRequired

True

PositionSensitivitiy

Special-Sensitive (SS)/High Risk

AdjudicationType

• National security