The Night Manager is first and foremost responsible for guest relations and satisfaction. He/She assumes total store responsibility in the Store Director and Assistant Store Director's absence. He/She is responsible for achieving grocery, frozen, and dairy sales while maintaining superior guest service and satisfaction.
Key Responsibilities:
● When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
● Assume total store responsibility in the Store Director and Assistant Store Director's absence
● Responsible for proper stock levels in grocery, dairy, and frozen departments
● As a manager in charge, manages individuals and delegates responsibilities as appropriate to motivate and instill excellence in the individuals within departments in a positive manner
● Responsible for supervising and ensuring proper checking and bagging techniques are being used
● Responsible for cleanliness and appearance of entire front-end, including check stands, floors, exterior front of store, parking lot, etc.
● Assist with overall guest and team member safety
● Greets and speaks politely with every guest on premises
● Performs other duties as required by upper management
Key Requirements:
● Must be 18 years of age or older.
● High School diploma or equivalent.
● The Night Manager is required to work an average of 40-44 hours per week.
● Must be available to work between the hours of 9:00pm-7:00am.
● Minimum one year of store experience.
● Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours).
● Ability to accept supervisory coaching related to performance, work habits, and attitude.
● Ability to perform all physical aspects of stocking, including but not limited to bending.
● Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking.
● Ability to work at fast-paced, but efficient and controlled manner.
● Ability to function as a team member and get along with others.
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.