Position Purpose Supervise and coordinate night‑crew operations to ensure timely and accurate stocking, merchandising, and presentation of merchandise while supporting sales, inventory accuracy, safety, and customer service standards.
Key Accountabilities - Supervise nightly stocking and merchandising operations to ensure store readiness for the business day.
- Support total store customer service by ensuring aisles, displays, and shelves are clean, stocked, and organized.
- Assign work, set priorities, and adjust workload to meet nightly production and completion goals.
- Ensure accurate stocking, rotation, facing, and replenishment of merchandise.
- Monitor inventory handling to minimize damage, shrink, and out‑of‑stocks.
- Ensure compliance with safety, sanitation, and company operating procedures.
- Train, coach, and direct night‑crew associates; provide ongoing feedback and support.
- Monitor productivity and labor usage to meet budgeted goals.
- Verify load breakdown, receiving accuracy, and proper backroom organization.
- Review work for accuracy and completeness; address issues within established guidelines.
- Communicate operational issues, priorities, and completion status to store and department management.
- Provide input on associate performance evaluations and disciplinary actions as appropriate.
- May participate in hiring and onboarding processes.
- Act as Manager‑on‑Duty or leadership support as assigned.
Scope Data - Night‑crew productivity
- Inventory accuracy
- Shrink results
- Labor hours
Knowledge and Experience Education Level:
- High school diploma or equivalent
Experience Level:
- Prior grocery retail experience required
- Supervisory or lead experience preferred
Skills and Abilities:
- Strong leadership and communication skills
- Ability to organize and direct crew workload effectively
- Knowledge of stocking, merchandising, and inventory practices
- Basic retail math and report interpretation skills
- Strong problem‑solving and decision‑making abilities
- Ability to work overnight hours as scheduled
Physical Environment - Work is performed primarily in a retail store setting during overnight hours.
- Requires extended periods of standing, walking, bending, reaching, and lifting.
- Frequent use of pallet jacks, stocking tools, and other store equipment.
Disclaimer The above statements describe the general nature and level of work performed by associates in this job classification. They are not intended to be an exhaustive list of all responsibilities or requirements.
Information regarding work performance and conduct may be shared with the hiring manager as part of the internal posting or interview process. Associates with concerns should contact their Human Resources representative.
