This position is for an experienced networking expert in deploying, managing, and evolving wired and wireless network projects and solutions across a production network enterprise architecture. Deploys and manages wired and wireless network projects and solutions across a production network enterprise infrastructure. Operates independently for all sizes of systems, networks, and/or databases. Works as a team member under the direction of senior staff for large-scale projects, new implementations, system upgrades, etc. Work is completed with minimal oversight with a high level of accuracy and quality. Provides direction and support to junior staff. Must have the ability to learn, implement, and operate new technologies. These positions will participate in on-call rotation. The on-call support covers non-business hours including the week-end. On-call support is for one week and may be required for three to four weeks within a year.
Infrastructure Design & Deployment: Design, implement, and maintain high-performance enterprise network infrastructure, including routers, switches, VPN systems, firewalls, and Virtual Private Clouds (VPCs).
Performance Monitoring & Risk Mitigation: Actively monitor network telemetry to defend the environment, identify risks, and improve overall functionality and capacity.
Project Life Cycle Management: Lead and support network infrastructure projects through all phases—discovery, design, implementation, and closure—ensuring all wired and wireless requirements are met.
Security & Compliance Enforcement: Research and evaluate emerging networking technologies and threats to safeguard the availability, integrity, and confidentiality of the university’s enterprise systems.
Advanced Troubleshooting & Support: Proactively triage and resolve tier-2/3 support requests for wired and wireless services via the service management system or direct instruction.
Stakeholder Collaboration & Reporting: Coordinate with internal and external stakeholders for planned or unplanned service disruptions and publish routine progress reports and updates.
Technical Documentation: Maintain accurate and available technical records, including network topology diagrams, as-built documentation, hardware inventories, and databases.
Collaborate with on- and off-campus partners during planned or emergency outages.
Ensure network services meet high standards of reliability, scalability, and security.