Moving Terminal Manager

We are seeking an experienced Moving Terminal Manager to oversee daily operations in Dallas, TX within the fast-paced moving and relocation industry. This leadership role is responsible for managing crews, ensuring operational efficiency, and delivering exceptional customer service across household goods (HHG) and commercial relocations. Join a growing organization where your expertise will directly impact service quality and operational success.

Key Responsibilities:

• Oversee all day-to-day terminal operations, including dispatch, warehousing, and fleet management
• Manage and supervise drivers, movers, and office staff to ensure efficient workflow
• Coordinate scheduling of household goods (HHG) and office & industrial (O&I) moves
• Ensure compliance with DOT regulations, safety standards, and company policies
• Monitor operational KPIs, productivity, and cost control measures
• Handle customer escalations and ensure high levels of client satisfaction
• Oversee inventory management within warehouse and storage facilities
• Manage equipment maintenance and ensure fleet readiness
• Collaborate with sales and customer service teams to align operational execution
• Lead hiring, onboarding, and training of moving personnel
• Implement process improvements to enhance operational efficiency
• Maintain accurate reporting, documentation, and billing coordination

Key Skills & Experience:

• Proven experience in the moving and relocation industry (HHG and/or O&I required)
• Strong leadership and team management skills in a terminal or operations setting
• Knowledge of DOT regulations, compliance, and safety procedures
• Experience managing warehouse operations and logistics coordination
• Excellent problem-solving and customer service abilities
• Strong organizational and communication skills