Medical Office Assistant

Job Title: Medical Front Desk Specialist

Industry: Healthcare

Location (City, State): Round Rock, TX

Compensation: $19–$22.99/hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Work Schedule: Monday–Friday, 7:30 AM – 4:30 PM (onsite)

About Our Client:

Addison Group is partnering with a well-established outpatient medical practice to hire a Front Desk Specialist. This clinic provides comprehensive primary care services and is known for delivering patient-focused care in a collaborative, team-oriented environment.

Job Description:

The Front Desk Specialist will serve as the first point of contact for patients, ensuring a welcoming and efficient check-in/check-out experience. This role requires strong organizational skills, the ability to manage a high-volume patient flow, and a commitment to delivering excellent customer service in a fast-paced clinical setting.

Qualifications:

• At least 8 months to 1 year of experience in a medical front office or clinic setting
• Ability to handle a high patient volume with efficiency and accuracy
• Strong multitasking and communication skills
• Experience working in a team-driven environment
• Familiarity with electronic medical records systems (e.g., eClinicalWorks) is a plus
• Stable work history preferred

Key Responsibilities:

• Welcome patients and manage check-in/check-out processes
• Schedule appointments and handle incoming phone calls
• Collect payments, including copays, and maintain accurate records
• Update and verify patient demographics and insurance information
• Scan and organize patient documentation within the system
• Support clinic operations by assisting team members as needed

Perks:

• Supportive and collaborative team environment
• Opportunity to work in a patient-centered practice
• Access to employee resource groups and professional development initiatives
• Positive workplace culture with a focus on inclusivity

Additional Details:

• Contract-to-hire opportunity with immediate start preferred
• Standard pre-employment screenings required
• Interview process is streamlined with quick turnaround times

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.