Med Drop Coordinator -Genoa Healthcare - Lincoln Park, MI

Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine: we change lives for the better. People with serious mental or chronic illness – and those who care for them – have moving stories, and at Genoa we become their voice, their partner. Working as part of a coordinated care team, we partner with community-based providers and others to ensure that people with complex health conditions get the right medications and are able to follow their treatment plans. Our personalized services – in-clinic pharmacies, telepsychiatry and medication management – are leading the way to a new level of care.

We recently joined OptumRx, a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. Take a closer look to learn why a career with Genoa Healthcare might be the path to discovering your life's best work.SM

This is an entry level position for an individual  with a bachelors degree in a human services related field and one experience working with adults with mental illness.

This position is responsible  for the day to day activities of the Med Drop Program located in Detroit, MI. This is a Full Time Hourly Position with benefits. Hours are Monday 9:30 AM   to 6:00 PM. Tuesday through Friday 8:30 AM to 5:00 PM.  The salary range is $17.50 per hour to $18.50 per  hour.

The Med Drop Services (MDS)  Coordinator position is responsible for the day to day activities of the Med Drop  Program. This position will report to the MDS Program Manager and Pharmacy Site Manager. This position is responsible for maintaining positive relationships with the Funding Source, Referral Source, Community Mental Health Staff, Community Partners and Pharmacy Staff. The MDS Coordinator is responsible for entering service authorizations, completing client assessments, conducting Program Orientation Sessions-  typically in the client’s home, completing treatment plans, completing progress reports, progress notes, and chart notes in the electronic health record, data entry, and care coordination between the Med Drop Staff and the client’s treating prescriber. At times, this position will make medication drops.

Major Duties and Responsibilities:

• Review referrals for eligibility
• Conduct a phone assessment with the referral source
• Enter and track service authorizations
• Conduct the Program Orientation Session at the client’s home or other community locations
• Complete medication reconciliation tasks
• Ensure accurate data entry into the program database
• Ensure client medical records are complete and accurate
• Ensure ALL client documentation is completed and submitted in the required time frames
• Monitor that the clients’ medications are delivered at the dosage and frequency indicated by the Treating Prescriber
• Participate in the client’s treatment planning sessions as a member of the MDS Treatment Team
• Ensure the client information shared at the treatment  planning sessions is accurate and current based upon conversations with the MDS Staff
• Enter monthly progress reports  into EHR system. This is based upon feedback from MDS Staff and other treatment team members.
• Ensure Prescriber/MDS Treatment Team’s recommendations are shared with the MDS Staff.
• Coordinate Care between client’s assigned case manager/support coordinator, treating prescriber, Med Drop Pharm Tech, and MDS Staff.
• Complete discharge note and disseminate to Treating Prescriber and Case Manager.
• Gather evaluation data and accurately enter into MDS Database
• Attend all Funding Source and Genoa Pharmacy  required trainings within stated time frames
• Work collaborative with MDS Provider company in ensuring clients receive med drops and medication education per Genoa’s Med Drop Program Policy and Procedures. 
• Perform other duties as assigned

Qualifications:

• Must have at least a  bachelors degree in a human services related field – transcripts are required
• At least 1 year of experience working with adults with a mental illness
• At least 1 year of experience as a case worker is preferable, but not required
• Excellent organizational and time management skills
• Ability to work independently and with a team
• Ability to communicate clearly, concisely and professionally with the clients’ health  care providers
• Proficient in Microsoft Products including Word and Excel.
• Ability to type and complete accurate data entry
• Willingness to provide home/community visits