We are looking for a highly analytical and detail-oriented Marketplace Analyst to support and optimize performance across our third-party marketplace channels. This role sits at the intersection of eCommerce, data analytics, and digital strategy—focused on uncovering insights that drive revenue, improve customer experience, and enhance operational performance.
This is a hands-on role ideal for someone who enjoys working with data, identifying trends, and partnering cross-functionally to influence business decisions.
What You’ll Do
📊 Marketplace Performance & Analytics
- Monitor daily performance across platforms such as Amazon, Walmart, and DoorDash
- Track and analyze key KPIs including sales, conversion rate, traffic, pricing, and profitability
- Build and maintain dashboards using tools like Tableau, Power BI, or Looker
- Conduct SKU-level and channel-level deep dives to identify trends and opportunities
📈 Insights & Strategy
- Translate data into actionable insights to support merchandising and marketing decisions
- Identify growth opportunities and flag risks impacting marketplace performance
- Support pricing and promotional strategy through data analysis
🛒 Competitive & Category Analysis
- Analyze competitor pricing, assortment, ratings, and marketplace positioning
- Provide insights into category trends across gifting, floral, and perishable products
� Operations & Performance Monitoring
- Track operational KPIs such as fulfillment, cancellations, and customer satisfaction
- Support root cause analysis for performance issues (e.g., delivery delays, listing suppression)
- Partner with internal teams to resolve issues and improve overall marketplace health
🤝 Cross-Functional Collaboration
- Work closely with Marketplace, Marketing, Finance, Supply Chain, and CX teams
- Support weekly business reviews and leadership reporting with key insights
What We’re Looking For
- 1–3+ years of experience in eCommerce, marketplace, or analytics roles
- Hands-on experience with Amazon Seller Central, Walmart Marketplace, or similar platforms strongly preferred
- Advanced proficiency in Microsoft Excel (pivot tables, lookups, data analysis)
- Experience with data visualization tools (Tableau, Power BI, Looker, etc.)
- Strong analytical mindset with the ability to turn data into clear insights
- High attention to detail and ability to thrive in a fast-paced environment
Nice to Have:
- Experience with SQL or large datasets
- Familiarity with pricing strategy, A/B testing, or profitability analysis
- Experience in retail, eCommerce, or perishable/gifting categories
Why Join Us
- Be part of a data-driven, fast-growing eCommerce team
- Work on high-impact initiatives across major marketplace platforms
- Collaborate with cross-functional teams in a dynamic environment
- Opportunity to grow your career in marketplace strategy and analytics
