Job Title: Managing Consultant, Healthcare Transformation (Provider)
Location: Minneapolis, MN (Twice in a month)
Model: Onsite
Years of Experience: 15 - 25Years
Job Summary:
Healthcare Strategist is accountable for the architectural integrity, technical direction, and performance of integrated platforms operating at enterprise scale. This role owns how solutions are designed, integrated, governed, and evolved across access, clinical, and revenue cycle domains, ensuring consistency, scalability, and operational reliability as organizational needs change.
The position sits between executive stakeholders, clinical and operational leaders, and technical delivery teams. Success is defined by clear architectural decisions, reduced system fragmentation, predictable change, and Epic environments that support clinical and operational workflows. This is a senior individual contributor role with direct accountability for decisions, not people management.
Responsibilities
Epic Architecture & Solution Ownership
• Define and maintain the enterprise Epic architecture, including application configurations, integration patterns, security models, and reporting structures
• Set and enforce architectural standards to ensure consistency across modules, teams, and implementations
• Review and approve design decisions for complex builds, enhancements, and upgrades, explicitly calling tradeoffs and long term implications
• Act as the final point of escalation for architectural risk, system instability, or cross domain conflicts.
Operating Model Alignment
• Align design decisions with clinical, operational, and IT operating models, including workflow ownership, governance structures, and decision rights
• Partner with clinical and operational leaders to ensure configurations reflect real world workflows and accountability structures
• Support transitions from engagement delivery to sustained operational ownership and optimization
Integrations, Data, and Interoperability
• Define and own integration patterns across Epic and adjacent systems, including interface standards, data ownership, and dependency management.
• Design and oversee interoperability using established healthcare data exchange standards (HL7, FHIR, EDI, ANSI X12)
• Establish system of record decisions, master data definitions, and reconciliation approaches across enterprise platforms
• Guide data architecture and reporting enablement in partnership with analytics teams using Epic Cogito (Clarity, Caboodle, Reporting Workbench)
Change, Release, and Adoption
• Define release and change approaches for Epic upgrades and major enhancements, including impact assessment and readiness considerations
• Ensure architectural decisions account for operational adoption, supportability, and downstream change impact.
• Produce durable architectural artifacts, diagrams, standards, and decision logs that enable consistent execution
Delivery Leadership & Stakeholder Management
• Operate independently across multiple initiatives, managing priorities and dependencies without day to day supervision
• Communicate clearly with directors and executives on architectural direction, risks, and required decisions
• Mentor analysts and architects through direct technical guidance and design review, setting expectations for rigor and quality
Qualifications
Experience
• 7-10 years of progressively responsible experience in healthcare IT
• 3+ years of hands on Epic experience within a large, multi facility health system
• Experience spanning access, clinical, and revenue cycle Epic applications
• Direct exposure to enterprise operating models, including governance, workflow standardization, and cross functional delivery
• Experience working across the full SDLC and within IT service management frameworks (ITIL and/or ServiceNow)
Technical Expertise
• Epic implementation, optimization, and integration experience (required)
• Working knowledge of healthcare interoperability and compliance standards (HIPAA, HL7, FHIR, ANSI X12)
• Experience with Epic integration engines (e.g., Bridges) and enterprise healthcare data architectures
• Exposure to hosted or cloud based Epic environments (nice to have)
• Demonstrated ability to produce clear, decision oriented technical documentation
Certifications & Education
• Current Epic certification (required); multiple or advanced certifications preferred
• Bachelor’s degree in a relevant field or equivalent practical experience
Professional Expectations
• Comfortable making and defending architectural decisions in ambiguous environments
• Able to balance delivery pressure with long term system integrity
• Communicates concisely with both technical and executive stakeholders
• Prefers direct ownership and accountability over narrowly scoped execution roles