Manager, Field Operations

Location: West Bloomfield, MI

Facility: Henry Ford West Bloomfield Hospital

Department/Specialty: Supply Chain Management

Schedule: Full time, Monday - Friday, Days

#Theresourcegroup

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

The Resource Group, a subsidiary of Ascension, is a business transformation services organization that specializes in resource and supply chain management. The Resource Group transforms the resource and supply function within healthcare by delivering value to its customers and remaining rooted in the ideals of hospitality. We know success is measured by the satisfaction of our customers and believe in:

1) Hiring talent from all industries and demographics to foster innovation and diversity of thought

2) Investing in people who deliver long-term success to our Participants

3) Cultivating a culture of curiosity to encourage continuous learning and, in turn, transform the organizations we serve

This role falls within The Resource Group's Operations and Logistics Optimization Solution. Operations and Logistics Optimization comprises six communities working together to align inventory and data management, operational procedures, and key performance indicators, and to deliver a cost-effective, highly-efficient managed distributor model. By combining a culture of hospitality with leading operations and logistics processes and controls, these communities of skilled associates ensure resource and supply management runs silently in the background and operates in service of physicians, clinicians, leadership, and associates. Information about the responsibilities for this role can be found below:

• Orders, tracks, and manages supplies and local inventory
• Maintains local delivery schedules and escalates supply needs in emergent cases
• Ensures the continuity of care through efficient delivery and stocking of inventory at a participant site (healthcare facility)
• Tracks and analyzes data and KPIs to monitor progress and quickly identify and react to issues
• Assists in the development of local relationships to enhance customer service to participants
• Provides management to ensure standard operating procedures (SOPs) are being followed
• Exercises responsible stewardship of finance and human resources
• Supports quality service through proper organization, staffing, resource utilization, and work allocation within the department
• Retains staff through effective leadership, mentorship, and career development support

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

All Resource Group associates embody the following soft skills and attributes: Nice, Bright, High-Energy, Inclusive, Willing to Give Away Power, Inspired by Mission, Invigorated by Change. In addition, we like to see:

• A Bachelor's degree (Master's preferred)
• 4 years of professional experience (project management, people management, and/or operations)
• Professional working proficiency of Google Workspace applications (Docs, Slides, Sheets, etc.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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