Manager Distribution Support Operations

FirstEnergy
 

About the Opportunity

This position reports to the Vice President Operations (WV & MD Operations).   

The Greensburg Distribution Control Center (DCC) is responsible for the Energy Delivery real-time operating performance of the Mon Power, Potomac Edison, Penn Power, and West Penn Power operating areas.

Summary:

This position is primarily focused on the Greensburg DCC, with regard to: enforcement of and strict adherence to the Manual Of Operations with emphasis on ensuring the safety of the public, employees, and facilities; optimal and reliable performance of the assigned operating company electric distribution system including regulatory compliance, scheduled outage performance, storm management and restoration, and timely and accurate switching instructions; collaboration with operating company leadership in the seamless integration of DCC and field operations including appropriate bargaining unit agreements; participation in operating company studies and projects to improve safety, reliability, customer satisfaction, efficiency or other aspects of operating company operations, adherence to Greensburg and FirstEnergy corporate DCC Operating Procedures; complete and accurate documentation of DCC operations; and ongoing coaching and development of direct reporting personnel.   

The individual will interpret results and conduct analysis regarding operating company and overall DCC operations to re-evaluate processes, seek alternatives and implement appropriate improvements. The individual will build a close working relationship with the assigned operating company leadership by regular attendance at and participation in staff meetings, functional meetings, team meetings, company functions, and similar activities. The individual will work with the System Control Centers (FE South and FE West). 

Responsibilities include: 

• Enforce strict adherence to the Manual Of Operations in all operations with emphasis on ensuring the safety of the public, employees and facilities, including the investigation and root cause resolution of all Switching Errors.
• Coordinate operations with the System Control Centers (FE South and FE West) to ensure safe operations and reliable electrical delivery across the footprint.
• Coordinate operations with various departments and with foreign utilities and major customers to ensure any planned equipment outages involving mutual facilities result in minimal down-time.
• Provide direction and oversight to DCC personnel and generally to the operating company to insure the proper course of action is taken to address significant electric system failures, storm events, and other abnormal operating situations.
• Ensure adherence to Operating Procedures and Administrative Procedures within the Greensburg DCC to attain consistent, efficient, and high quality outcomes.
• Ensure complete and accurate data and records of DCC operations are produced and appropriately archived to be readily available for regulatory, legal, operational and similar reporting purposes.
• Ensure the Greensburg DCC and field operations are integrated seamlessly, such as enforcing the usage of three-part communications, radio communication usage during energizing steps, and similar required practices.
• Work with operations leadership on projects to improve system performance, reliability, and overall customer satisfaction.

Qualifications include:

• Bachelor's Degree in Electrical Engineering or a Professional Engineer's License preferred or equivalent related work experience. Related work experience is knowledge of distribution operations and Distribution Control Center Operations.
• Minimum of 7 years' professional work experience.
• Demonstrated past leadership in operational supervision and/or system operations duties.
• Specialized training or equivalent work experience with an in-depth knowledge of electric theory, energy management and related information technology systems.
• Thorough working understanding of system operations, electrical engineering, line/substation construction & maintenance practices as well as overall Energy Delivery operations.
• Thorough working understanding of the Manual Of Operations, Accident Prevention Handbook, the National Electric Code, company policies and standards, and labor agreements in place within their assigned operating companies and generally across the FE footprint .
• Working knowledge of DCC information technology systems (ADMS, DSCADA, ITOA, CREWS, WMI, GIS, SAP, etc.) and general office technologies such as Microsoft Office Suite.
• Working knowledge of the regulatory requirements, particularly related to safety and reliability for the Mon Power, Potomac Edison, Penn Power, and West Penn Power operating areas.
• Demonstrated ability to analyze data to drive insight and understanding leading to the formulation, verification and implementation of effective solutions.
• Effective leadership skills in directing the work of others that will ensure safety and produce successful work results.
• Effective leadership to evaluate talent needs and insure coaching is continuously applied to fully develop the potential of DCC personnel.
• Excellent customer relations skills and strong communication skills including the ability to make clear, accurate and concise written and oral reports.
• Availability to report to the Greensburg DCC in a timely manner on a 24 hours-per-day basis, including weekends and holidays as needed.

Benefits, Compensation & Workforce Diversity 

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401 (k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1 B visas at this time. 

Safety 

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. 

FirstEnergy Human Resources Team