With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
The Mail Fulfillment Operator runs mail processing equipment for the company’s in-house print shop includes setting up and monitoring equipment, as well as quality checking the finished products. This role is responsible for high-quality, on-time work with accurate piece counts for fulfillment. The ideal candidate is hands-on, highly organized, and motivated to complete tasks efficiently in a high-volume fulfillment environment. This role is required onsite at our Richardson, TX location. 2 shifts available: 6am-3pm or 11am-8pm
Key Responsibilities:
· Set up and operate mail inserting equipment.
· Read and interpret job tickets to determine the type of work to be done, the quantities to be produced, and the materials needed.
· Complete jobs in priority order and ensure adherence to turnaround times, deadlines, and service levels.
· Continually monitor quality and equipment to ensure proper operation.
· Follow quality control standards.
· Prepare mail for delivery to post office and/or third-party delivery services with correct labels and packaging.
· Track piece counts and ensure QR code tracking software is updated and accurate.
· Maintain a safe, clean, and compliant work environment.
· Replenish and stock mail supplies in the work area.
· Conduct mail supply inventory and notify supervisor of upcoming shortage.
· Provide a high-level of customer service and professionalism when interacting with vendors and team members.
Requirements
Required Qualifications:
· 2+ years of experience operating mail inserting equipment and in an in-house fulfillment operation.
· Demonstrated experience with high-speed equipment with attention to detail and focus on quality control.
· Experience with job ticketing/work order system and the ability to manage competing priorities, tight deadlines, and fluctuating demand with calm competence.
· Experience working collaboratively in a fast-paced environment with problem-solving skills and mechanical aptitude.
· Willingness to learn new skills and adapt to emerging technologies.
Physical / Environmental Requirements:
· Ability to stand for extended periods and move materials/equipment as needed (reasonable accommodations available).
· Ability to lift, up to 50 pounds, and move supplies around the building.
· Comfortable working in a production environment with printers, finishing equipment, and shipping supplies.
· May be required to cover some shifts on occasion that are outside normal business hours.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.