Description
In the world of premium chauffeured services, the difference between a good experience and a flawless one is the Dispatcher. We aren’t just looking for someone to move cars; we are looking for a logistical architect who can orchestrate 100+ high-stakes trips a day without breaking a sweat.
As our Dispatcher, you are the heartbeat of our operation. You will manage a diverse fleet of 50 luxury vehicles and work with a team of professional chauffeurs and affiliate partners around the world, ensuring that every CEO, celebrity, and traveler arrives exactly when they need to be there—in style.
What You’ll Be Doing- Strategic Orchestration: Assigning and dispatching 100+ daily trips using our specialized reservation software.
- Fleet & Personnel Management: Balancing the schedules of chauffeurs to maximize vehicle efficiency and meet labor requirements.
- Real-Time Problem Solving: Monitoring live traffic, flight delays, and vehicle locations to proactively adjust routes before a delay even happens.
- High-Touch Communication: Acting as the primary link between our clients and our chauffeurs, maintaining a professional and calm demeanor under pressure.
Who You Are- The Calm in the Storm: You thrive in fast-paced environments. When 10 things happen at once, you’re the one who prioritizes effectively.
- The Logistical Pro: You have a "GPS brain." You understand local geography and how to calculate travel times better than an algorithm.
- The Communicator: You speak the language of luxury. You are firm yet respectful with chauffeurs and polished when speaking with high-net-worth clients.
- The Tech Guru: You can navigate dispatch software, multi-line phones, and GPS tracking systems simultaneously.
Why Join Hermes Worldwide?
- Be part of a winning team: We're a company that values hard work, dedication, and a commitment to excellence.
- Make a real impact: Your role is crucial to our success, and you'll have the opportunity to directly contribute to our growth.
- Never a dull moment: This is a fast-paced and dynamic environment where you'll be constantly challenged and engaged.
- Competitive compensation and benefits:
- $25.00 to $30.00 per hour
- Health insurance benefits: medical, dental, vision
- Other insurance options: life, accident, short-term disability, critical illness, LegalShield
- 401(K) with year-end profit sharing
- Homeownership credits (up to $7000) for home buying and selling assistance
Requirements
Ready to take the wheel?
If you're a highly motivated, energetic individual with a passion for customer service and a knack for logistics, we want to hear from you! Apply now and become a part of the Hermes Worldwide team!
Requirements:
- Experience: 2+ years in dispatching (livery, logistics, or emergency services preferred) or high-volume luxury hospitality.
- Availability: Sunday - Wednesday 10am to 9 pm (with 1-hour lunch break)
- Skills: Exceptional multi-tasking and triage abilities and a high level of attention to detail.
- Knowledge: Proficiency with Santa Cruz, Samsara, and/or Driver Schedule is a major plus.
Applications accepted through April 30, 2026
