Loss Prevention Specialist

The Loss Prevention Specialist is responsible for protecting company assets by preventing theft, shrink, and fraud while maintaining a safe shopping and working environment. This role supports store operations through observation, investigation, and education, while ensuring all actions are performed professionally and in compliance with company policies and legal guidelines.

Asset Protection

• Monitor store activity to identify and prevent theft, fraud, and unsafe behaviors
• Conduct surveillance through floor observation and authorized camera systems
• Accurately document incidents, investigations, and recoveries
• Support inventory control processes to reduce shrink

Investigations & Reporting

• Investigate internal and external loss incidents following company procedures
• Complete detailed, timely, and accurate reports
• Preserve evidence and maintain confidentiality during investigations
• Partner with store leadership and law enforcement when appropriate

Safety & Compliance

• Promote a safe environment for customers and associates
• Identify safety hazards and policy violations and report findings to leadership
• Ensure compliance with asset protection policies and procedures
• Maintain professional conduct during all loss prevention activities

Training & Awareness

• Educate associates on theft prevention, safety awareness, and shrink reduction best practices
• Reinforce company policies related to cash handling, receiving, and merchandise protection
• Serve as a visible deterrent through professional presence and customer engagement

• Prior loss prevention, security, or retail experience preferred
• Strong observation, communication, and report‑writing skills
• Ability to remain calm and professional in high‑pressure situations
• Knowledge of theft deterrence and investigation techniques
• High level of integrity and attention to detail
• Ability to work flexible schedules, including evenings, weekends, and holidays

This position requires standing and walking for extended periods, frequent movement throughout the store, and the ability to observe details for extended durations. The Loss Prevention Specialist must be able to respond quickly to situations while maintaining a professional demeanor.