About this role:
Wells Fargo is seeking a Lead Technology Business Systems Consultant
The Wells Fargo Enterprise Data Center Services Compliance and Process Management team is responsible for, implementing, monitoring, and maintaining current process, procedure, and control documentation of the Data Center Management Control Inventory and supporting process, procedures, and metrics. The Lead role would be expected to become a fully qualified Subject Matter Expert of product aligned business processes, control procedures and self-assurance activities to ensure a consistent and effective operating model. Will regularly be required to represent Data Center Managements process, controls and supporting control evidence for operational risk assessments and audit examinations. Will align with and support the Process and Control Owners by actively performing self-assurance and oversight routines. Will actively participates in cross functional teams to maintain current all business process and procedure documentation for service maturity and automation opportunities. Will be expected to maintain highly collaborative relationship with the process owner, Product Owner and supporting Functional Managers and essential business partners. (Corporate Security, Corporate Properties, Group Business Process Management Office, Third Party Program and Service providers, Operational Risk Management, Wells Fargo Audit services and external service providers.). This position reports directly to the Data Center Management Compliance and Process Management Senior Manager.
In this role, you will:
- Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams
- Act as a key participant in providing strategic business solutions to companywide technology initiatives
- Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives
- Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements
- Make decisions in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions
- Lead project or systems documentation, and monitor and manage project schedules and deliverables
- Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems
- Ensure communication and information flow between business and technology teams
- Regularly interface with our Product owner and Process owners and supporting delivery teams to support business process documentation refinement, procedure and control improvements, performance of self-assurance activities and track noted impediments to resolution.
- Escalate impediments timely to help resolve conflict using diplomatic and relationship building principles.
- Must be capable of making sound decisions in the absence of detailed instruction and maintain management policies, standards and guidelines designed to protect our
- hosting environments and customer data.
- Act in an advisory capacity to the delivery team, to help drive innovation and strategic business solutions to increase automated control and reporting solutions
- Provide guidance and mentorship to developing team members
- Model high performing and accountable behavior to inspires the cooperation and confidence of others.
- Actively participates in our backlog refinement and prioritization to ensure quality planning, delivering on work in progress commitments and retrospectives to help drive improvements to our product delivery and throughput.
- Participate as operational Subject Matter Expert for examination fieldwork and testing of operational functions
Required Qualifications, US:
- 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 5+ years of Data Center experience
- 3+ years of risk and control management
Desired Qualifications:
- Strong familiarity with Group Business Process Management methodologies for documenting and maintaining current approved process and procedure libraries
- Strong working knowledge of Group Business Process Management methodologies and approach to Level 3 process documentation and control mapping
- Working knowledge of financial services regulatory control frameworks e.g. COBIT, NIST, ISO, SOX, COSO
- Strong influencing and communication skills
- Demonstrated performance for maintaining an effective control oversight or self-assurance program to support a mission critical operation
- Familiarity of preventative maintenance routines to support 24x7 critical facilities operations
- Ability to understand plans and strategies of technology partners and translate into data center requirements
- Ability to operate effectively within a decentralized service provider in geographically dispersed and matrixed organization
- Proven relationship management skills with the ability to rapidly establish and leverage key relationships with vendors and companion and partnering organizations
Job Expectations:
- Ability to travel up to 25%
- This position is not eligible for sponsorship
Pay Range
$115,900.00 - $206,100.00 Annual
Benefits
- Information about Wells Fargo's employee benefits
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
