Lead Sales & Kitchen Designer
Cabinet IQ – West Chester & The Main Line, PA
About Cabinet IQ – West Chester & The Main Line
Cabinet IQ – West Chester & The Main Line proudly serves homeowners across Chester County and the
Main Line with premium kitchen, bath, custom office, and other projects requiring cabinetry or
shelving solutions. We deliver a customer-first, white-glove experience paired with modern design
tools and proven processes—producing 5-Star results from first consultation through final
walkthrough. Our work reflects our core values: integrity, craftsmanship, accountability, and
service.
About the Role
The Lead Sales & Kitchen Designer owns the full client journey—from initial consultation and
measurement through design, proposal, and close—while setting the standard for design excellence
and customer experience. This role is client-facing and hands-on, blending consultative selling
with thoughtful, precise design execution. You’ll meet clients in-home, in the showroom, and
virtually as needed; translate vision into functional, on-budget designs; and guide customers
confidently through selections and purchasing decisions. You’ll have direct access to design
support to collaborate on layouts, technical details, and complex design considerations—ensuring
accuracy, efficiency, and a best-in-class outcome—while maintaining full ownership of the client
relationship and close. Projects may include kitchens, bathrooms, custom offices, laundry rooms,
mudrooms, built-ins, bars, entertainment centers, closets, and other residential or light
commercial projects requiring cabinetry or shelving solutions. As the business grows, this role
will help shape local best practices and support the onboarding and development of future sales and
design talent.
What You’ll Do
• Own the pipeline: Proactively pursue new business, qualify inbound leads, and manage
opportunities to close.
• Lead consultations & measures: Conduct in-home or site visits; capture accurate dimensions,
layout constraints, and client goals.
• Design with precision: Create functional, on-budget, and aesthetically aligned designs; iterate
quickly based on client feedback.
• Present & close: Build clear proposals, set expectations on scope and timeline, and guide clients
to confident decisions.
• Order with accuracy: Create 100% accurate cabinet and countertop orders; prepare clean handoffs
to operations and installation.
• Communicate proactively: Provide responsive, transparent updates; resolve questions and change
orders promptly.
• CRM discipline: Log activities, notes, and next steps; maintain a reliable forecast.
• Cross-functional partner: Collaborate with vendors, installers, and project operations; support
punch-list resolution and final walkthroughs.
• Raise the bar: Maintain showroom standards, samples, and visual merchandising; contribute to
playbooks, SOPs, and best practices.
• Be a brand steward: Champion our 5-Star, white-glove experience and request reviews and referrals
after successful projects.
Training & Support
Cabinet IQ provides structured onboarding and ongoing training in sales process and consultative
selling, design standards and best practices, and systems, tools, and operational workflows. This
role will also have direct access to design support to collaborate on layouts, technical details,
and complex design decisions—allowing you to deliver exceptional results while maintaining speed,
accuracy, and confidence with clients.
What You’ll Bring
• 3+ years of experience in kitchen and bath design and sales (cabinetry and countertops strongly
preferred).
• Proficiency with 2020 Design (Compusoft/2020) or similar tools.
• Strong spatial awareness, design judgment, and attention to detail.
• Confident communicator who can educate clients, simplify decisions, and close.
• Comfort using CRM tools and productivity software.
• Reliable transportation for local travel; ability to lift or move samples (approximately 25–40
lbs).
Compensation & Career Growth
Competitive base salary plus uncapped commission, performance incentives tied to results and
customer satisfaction, paid time off and company holidays, mileage reimbursement for in-home
consultations, and ongoing training with
long-term career growth opportunities as the business scales.
Application
Please submit your resume and a portfolio (PDF or link) showcasing relevant kitchen, bath, custom
office, built-in, or other cabinetry or shelving work, along with a brief cover letter describing
your design philosophy and sales approach.
Apply via email: Don@CabinetIQ.com