Lead Product Manager

We’re looking for Lead Product Manager to join a leading banking client in MC Lean, VA Onsite.

We are seeking a Lead Product Manager to drive a large-scale end-user technology transformation for a leading banking client in McLean, VA. This role is focused on leading the migration from Citrix environments and managing the end-to-end laptop replacement and return process for thousands of users.

Position: Lead Product Manager (Citrix Migration + Laptop Return Process)

Location: MC Lean, VA(Onsite)

Responsibilities

Identify & Mitigate Pain Points: Perform deep-dive discovery into the current DFS end-user environment to identify potential friction points in the transition to (e.g., software compatibility, peripheral connectivity, and data migration).

Migration Roadmap Management: Craft and deliver a phased migration roadmap that balances aggressive transition timelines with the need to maintain business-as-usual productivity across various DFS lines of business.

Technical Refinement & Readiness: Create a detailed refinement plan to translate user needs into technical requirements for engineering and IT support teams, ensuring the "Golden Image" and deployment processes are ready for scale.

Stakeholder & Change Management: Manage a diverse set of stakeholders across IT, Security, and HR to generate buy-in and ensure leadership is aligned on the transition strategy and velocity.

Strategic Escalation: Proactively identify project blockers and technical hurdles, escalating key decisions to leadership with data-backed recommendations to keep the transition on schedule.

User Testing & Feedback Loops: Coordinate robust user acceptance testing (UAT) and pilot programs; synthesize feedback into actionable process improvements for the broader rollout.

Process Engineering: Design and manage the end-to-end lifecycle of the laptop exchange—from initial communication and device distribution to old hardware reclamation.

Execution Excellence: Lead cross-functional "war rooms" or daily stand-ups to troubleshoot real-time deployment issues, ensuring iterative value delivery and a high-quality user experience.

Role-Specific Requirements:

• Large-Scale Migration Experience: Proven track record of leading large-scale hardware or software deployments (5,000+ users), preferably within a Mergers & Acquisitions (M&A) or corporate integration context.
• Human-Centric Problem Solving: Demonstrated ability to identify user experience "friction" and design empathetic solutions that minimize productivity loss during technology shifts.
• Operational Process Design: Experience building and managing complex operational workflows that involve both digital tools and physical logistics (e.g., hardware shipping, asset tracking, and desk-side support coordination).
• Data-Driven Reporting: Proficiency in using data visualization tools (e.g., Tableau, Jira, or Excel) to track migration cohorts, success rates, and incident trends for executive reporting.

Basic Qualifications:

• Bachelor’s Degree or military experience.
• At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering.

Preferred Qualifications:

• Bachelor’s degree in computer science, Engineering, or Information Systems.
• 2+ years of experience in Agile product management.
• Experience in IT Service Management (ITSM) or End-User Computing (EUC) product development.
• Background in organizational change management or communications.

📍 Location: Onsite

💵 Pay Range: $80 - $96.00/Hour

If you have an interest in Lead Product Manager the A Planner position, please apply now!

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance