Lead Product Management & Develop

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Overall Purpose: Responsible for driving the development, execution, and lifecycle management of specific products/services, ensuring alignment with market needs and business objectives, and managing the business case and P&L to deliver high-quality solutions and maximize customer value. These are products and/or services that AT&T sells to residential, small to large business and/or global business customers.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
1. Converged Growth Strategy for MDUs

• Define and operationalize a converged growth strategy by MDU type (Bulk, Instant On, Access, ACI Small Cell).

• Align converged offers to key lifecycle moments (move‑in, mid‑lease, move‑out, next residence).

• Establish shared scorecards focused on attach, penetration, and lifecycle monetization.

2. MDU Converged Offer Portfolio & Value Proposition

• Own the MDU‑specific converged offer portfolio and value proposition.

• Define clear contract types, resident journeys, and channel applicability.

• Reduce offer sprawl by standardizing packages and eligibility rules.

• Partner with Marketing to ensure messaging, positioning, and offers are clearly understood by residents and property partners.

3. Operationalize Convergence Across Channels

• Lead readiness and execution across Sales, Digital, Care, Retail, and Partner channels.

• Define channel‑specific GTM playbooks for move‑in, bulk, and retention scenarios.

• Ensure eligibility, pricing, and attach logic works cleanly across systems—without special handling.

4. Simplified Billing, Measurement, and Scale

• Partner with Billing to eliminate convergence friction and simplify resident experiences.

• Define performance measurement by offer, channel, and segment, in tight partnership with Analytics.

• Enable test‑and‑learn loops with clear scale / stop / iterate signals.

• Ensure convergence becomes a repeatable growth motion, not pilot‑based experimentation.

5. Cross‑Functional Leadership & Execution

• Lead cross‑functional working teams across Product, Technology, Sales, Care, Marketing, Billing, and Analytics.

• Drive decision clarity, resolve execution gaps, and maintain operating cadence.

• Represent MDU convergence performance in executive reviews and portfolio planning.

Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership. Supervisor: No

Required Qualifications

• Bachelor’s degree (BS/BA) preferred.

• 5+ years of experience in product management, monetization, GTM operations, or revenue operations.

• Demonstrated experience operationalizing complex, multi‑channel offers at scale.

• Strong understanding of pricing, eligibility, billing, and customer lifecycle mechanics.

• Proven ability to influence across organizations and drive results without direct authority.

• Strong executive communication and written storytelling skills.

Preferred Skills

• Business/consumer billing & invoicing; bulk billing constructs for MDUs; knowledge of account hierarchies and payment flows.

• Digital channels & contact centers: Journey design across web, app, and assisted care; episode‑based CX reviews/gates.

• Network & sales familiarity: Understanding how network capabilities and sales motions influence product feasibility and GTM for property‑based solutions.

• Familiarity with telecom datasets (orders, provisioning, care interactions, NPS/CSAT), property relationships, and portfolio reporting for MDUs.

• Experience introducing AI‑assisted workflows (classification, summarization, forecasting) into product ops.

Our Lead Product Management & Develop earns between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!

Ready to join our team? Apply today!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.